Customer Support Executive

3 weeks ago

Noida Uttar Pradesh India, Ghaziabad TRDFIN Support Services Pvt Ltd Full time

We are hiring enthusiastic and customer-focused individuals to join our team as Customer Support Executives for a leading global sportswear brand. This is an excellent opportunity for fresh graduates or candidates with prior international BPO voice experience to build a rewarding career in customer support.


Key Responsibilities

  • Handle inbound and outbound calls for customers of a global sportswear brand.
  • Understand customer concerns, provide effective resolutions, and ensure customer satisfaction.
  • Maintain First Call Resolution (FCR) and deliver a high Customer Satisfaction Score (CSAT).
  • Escalate issues when required, ensuring timely and accurate support to customers.
  • Follow processes, scripts, and compliance guidelines while maintaining a professional and empathetic tone.


Required Skills & Qualifications

  • Fresh graduates are welcome (any stream).
  • Minimum 6 months of experience in an international BPO voice process preferred.
  • Excellent verbal communication skills in English.
  • Strong customer-centric approach with problem-solving ability.
  • Ability to handle high-pressure situations with patience and professionalism.


What We Offer

  • Opportunity to work with a renowned global brand.
  • Comprehensive training and development support.
  • Positive and growth-oriented work environment.

  • Customer Support

    3 weeks ago

    Noida, Uttar Pradesh, India, Ghaziabad Aeris Full time

    As a Technical support engineer, you will provide technical support to customers world-wide. Will demonstrate excellent interpersonal skills while troubleshooting technical issues, provide timely customer feedback, and support roll-out of new applications, among other duties. What You’ll Be Responsible For: Troubleshooting technical issues directly with...

  • Technical Support Representative – Voice

    3 weeks ago

    Noida, Uttar Pradesh, India, Ghaziabad TRDFIN Support Services Pvt Ltd Full time

    Location: Noida Sec 135 Role & responsibilities: • Works with customers to identify service-related needs and offers the most appropriate solutions while providing world-class customer service. • Diagnoses and resolves basic network and modem functionality issues, including landline troubleshooting. • Walks customers through common phone hardware and...

  • Technical Support Executive

    3 weeks ago

    Noida, Uttar Pradesh, India, Ghaziabad asiaglobleservices Full time

    SHIFT: NIGHT SHIFT USASALARY: UP TO 6 LACKSLOCATION: NOIDA SECTOR 125EXPERIENCE: MINIMUM 6 MONTHSRole DescriptionThis is a full-time, on-site role for a Technical Support Executive (USA) (NIGHT SHIFT) located in Noida. The Technical Support Executive will be responsible for providing technical support to customers, troubleshooting technical issues, and...

  • Senior Manager Customer Support

    3 weeks ago

    Noida, Uttar Pradesh, India, Ghaziabad Skyleaf Consultants LLP Full time

    We are looking for a Senior Customer Support Manager who will operate in an owning end-to-end customer support for global enterprise clients. The role requires expertise in managing SaaS customer relationships, resolving escalations, and delivering a superior customer experience for clients primarily across the US and EMEA regions.Key Responsibilities•...

  • Support Specialist

    3 weeks ago

    Noida, Uttar Pradesh, India, Ghaziabad Prospecta Software Full time

    About Us:Founded in 2002 in Sydney, with offices in India and a presence across the Americas and Europe, Prospecta is a leading data management software company. Our flagship platforms: Master Data Online (MDO), enables accurate, compliant, and relevant master data for asset-intensive industries including Energy, Utilities, Oil & Gas, Mining, Infrastructure,...

  • Technical Support Specialist

    2 weeks ago

    Noida, Uttar Pradesh, India, Ghaziabad BeFiSc Full time

    About the Company: BEFISC (Beyond Financial Score) stands as a frontrunner in delivering versatile solutions for Digital Know Your Customer (KYC) processes involving Individuals & Merchants, integrating data enrichment and fraud prevention signals. Our company specializes in evaluating digital identities, empowering Fintech, Insurance, Gaming, and E-commerce...

  • Linux Support Engineer

    3 weeks ago

    Noida, Uttar Pradesh, India, Ghaziabad ClearTrail Technologies Full time

    Job Title: Tech Support Engineer (Linux)Role: Software and Hardware Infrastructure Implementation and SupportExperience: 4 to 10 years of experience in the role of Software and Hardware Infrastructure implementation and supportLocation: Indore, MP – Work from office Education Qualification: BE (IT/Computers), MCARoles and Responsibilities Identify...

  • Growth - Astro and Customer Retention

    3 weeks ago

    Noida, Uttar Pradesh, India, Ghaziabad InstaAstro Full time

    Job Title: Growth- Astro and Customer RetentionDepartment: Operations/ GrowthLocation: Sec 59, NoidaJoining: ImmediateJob SummaryThe Astro Growth & Customer Retention Manager is responsible for driving astrologer performance, optimizing customer experience, and improving repeat engagement across the astrology platform. This role focuses on enhancing...

  • Senior Marketing Executive

    3 weeks ago

    Noida, Uttar Pradesh, India, Ghaziabad IKIO LED Lighting Full time

    Company DescriptionIKIO LED Lighting is a leading US-based manufacturer of innovative and sustainable LED lighting solutions, serving commercial, industrial, and horticultural sectors. With a strong focus on energy efficiency, advanced technology, and design excellence, IKIO is setting benchmarks in the lighting industry through innovation and...

  • Executive Assistant

    3 weeks ago

    Noida, Uttar Pradesh, India, Ghaziabad ANAND AND ANAND Full time

    As the Executive Assistant to the Senior Partner, you will provide high-level administrative support and assistance to ensure the efficient operation. You will manage a wide range of administrative and executive support tasks, handle confidential information, and be a key liaison within the organization and with external stakeholders.Key...