Customer Support Representative

1 day ago

Gautam Budh Nagar, India Gamemano Pvt .LTD Full time

**Job description**

Job Title: Customer Service Executive

Job Location:Noida Sector 62

Job Summary:
Our company is seeking a highly motivated and enthusiastic Customer Service

Job Responsibilities:
2 Identify and assess customers' needs to achieve satisfaction and provide appropriate solutions and alternatives.

3 Keep accurate records of customer interactions and transactions.

4 Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

5 Build sustainable relationships and trust with customers through open and interactive communication.

6 Provide feedback on the efficiency of the customer service process and identify areas for improvement.

7 Participate in training sessions to improve knowledge of products and services offered by the company.

Qualifications:
1 Proven customer support experience or experience as a customer service representative.

2 Excellent communication skills, both verbal and written in English.

3 Strong phone contact handling skills and active listening.

4 Ability to multitask, prioritize and manage time effectively.

5 Ability to work well in a team environment.

6 Bachelor's Degree
7 Typing Speed 40WMP

FOR ASSOCIATED COMPANY DELTA SERVICES PRIVATE LIMITED

If you are passionate about providing exceptional customer service and are looking to join a dynamic team, please submit your resume.

**Salary**: ₹15,000.00 - ₹25,000.00 per month

Schedule:

- Day shift
- Morning shift
- Night shift
- Rotational shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Ability to Commute:

- Noida, Uttar Pradesh (required)

Work Location: In person

**Salary**: ₹15,000.00 - ₹25,000.00 per month

Schedule:

- Day shift
- Morning shift
- Night shift
- Rotational shift

Ability to Relocate:

- Gautam Buddha Nagar, Uttar Pradesh: Relocate before starting work (required)

Work Location: In person

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