
Customer Support Executive
16 hours ago
Position - **Customer Experience Executive**
Job Type - Full Time
Job Location - **Noida Sector 62**
Languages**:English, Hindi, Kannada, Tamil, Malayalam**
Zeapl.ai is a Ministry of Electronics and Information Technology-supported fast-growing enterprise SaaS startup, working with Fortune-500 companies. Our platform enables enterprises to drive 2-4x higher engagement of users on large-scale campaigns. Marketing teams (for customer engagement), Sales & Distribution teams (for sales team & channel engagement), and Customer Service teams (for driving CSAT/NPS) love what Zeapl has delivered for them.
With offices in Noida, Pune, and a development center in Indore, Zeapl is hiring for its next phase of growth.
**Responsibility**
- Address customer queries, provide information, and offer solutions to resolve problems or complaints
- Understanding attentively to customer queries, empathize with their concerns, and take appropriate steps to resolve the issues effectively. They may escalate complex problems to higher-level support or management if necessary
- Maintain accurate records of customer interactions, including the details of inquiries, resolutions, and any follow-up actions taken
- Possessing excellent product knowledge to enhance customer support
- Ensure high levels of customer satisfaction by delivering professional and courteous support
**Qualifications**
- Graduate/Postgraduate from a recognized college/university
- A minimum of 0-6 months of experience in customer support domain
- Excellent interpersonal and written and verbal communication skills
- Proficiency with customer support software and tools
- Proficiency in either of the either of language (**Kannada**, **Tamil,**Hindi, **Malayalam**) - written and verbal
- **Proficiency in English written and verbal communication**
**What To Expect**
A challenging position with ample opportunities for personal and professional growth, along with:
- A fast-paced and transparent work culture in a cutting-edge CPaaS company.
- Learning sessions, workshops, and team-building events.
- Recognition programs, awards, and career development opportunities.
If you're passionate about customer support in a high-growth CPaaS environment, we’d love to hear from you
**Job Types**: Full-time, Fresher
Pay: ₹200,000.00 - ₹250,000.00 per year
**Benefits**:
- Flexible schedule
- Health insurance
- Leave encashment
- Provident Fund
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
-
Customer Support Executive
3 days ago
Gautam Budh Nagar, India HBF DIRECT Full time**Position Overview**: As a Customer Support Executive (Sales), you will be responsible for delivering exceptional customer service while also driving sales through both inbound and outbound channels. You will engage with customers to understand their needs, provide product information, and actively promote sales opportunities. This role requires strong...
-
Customer Support Executive
2 weeks ago
Gautam Budh Nagar, India HMA Trading Full time**Job Description: Female Customer Care Executive** We are seeking a highly motivated and customer-centric individual to join our team as a Customer Care Executive in the financial services industry. In this role, you will be responsible for providing exceptional customer service, support, and retention to our existing clients. Your expertise in various...
-
Customer Support Executive
1 week ago
Gautam Budh Nagar, India Reboot Systems Full timeOverseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of the team. - Conducting quality assurance surveys with customers...
-
Customer Support Executive
2 weeks ago
Gautam Budh Nagar, India Inventum Technologies Full time**Key Responsibilities**: - Maintain a positive, empathetic, and professional attitude toward customers at all times. - Resolve product or service issues by clarifying the customer's concerns and determining the best solution. - Follow up with customers to ensure their satisfaction and to gain feedback on our services. - Keep records of customer...
-
Customer Support Executive
2 weeks ago
gautam buddha nagar, India TRDFIN Support Services Pvt Ltd Full timeWe are hiring Customer Support Executives for our Domestic Chat Process team. The ideal candidate should have strong communication skills, a customer-first attitude, and the ability to handle customer interactions efficiently through chat support. Candidates with prior BPO experience are preferred, though motivated freshers with excellent skills will also be...
-
Customer Support Executive
6 days ago
Gautam Budh Nagar, India Placement clinic Full timeI have required excellent communication skills in English. It's Us market research survey prosess. (Customer service). Both side cab facilities, Food facilities available. **Salary**: Up to ₹26,000.00 per month Schedule: - Monday to Friday - Night shift - US shift Supplemental Pay: - Shift allowance Ability to commute/relocate: - Noida, Gautam...
-
Customer Relationship Executive
1 week ago
Gautam Budh Nagar, India Easemydeal Full time**CUSTOMER SUPPORT EXECUTIVE** **Job Location : Sector-3, Noida** - (5 min walking from Noida Sector-16 metro station)_ As a Relationship Executive, you will be responsible for providing excellent customer service and support to our clients. You will act as the primary point of contact between the company and its customers, ensuring their concerns are...
-
Customer Support Associate
1 week ago
Gautam Budh Nagar, India PDM HR Services Private Limited Full timeGreetings from PDM HR A great chance to start up your career in a leading MNC. **Process**: - Voice Process Sales, Graduation can apply, Normal shift, 6months sales experience required, Versant 6, Salary 28k Designation: Associate Customer Support ( Work from office ) **Roles and Responsibilities: -** - Building and maintaining profitable relationships...
-
Customer Care Executive
15 hours ago
Gautam Budh Nagar, India Recrudo Labs Full time**Urgent opening in voice process for Customer Support Role: Customer Support Executive (Work from Office) Salary:3.87 LPA-4.67 LPA Experience: minimum 7 months to above 2 years in International BPO Location: NOIDA(NSEZ)Shift: Rotational / 5 days (24*7 environment)Both side cabs** **Prerequisite requirement :International Experience in Voice, BPO, Technical...
-
Customer Care Executive
1 week ago
Gautam Budh Nagar, India Arihant info Full timeDear Job Seekers, Are you passionate about providing exceptional customer service and looking for an exciting career opportunity? We invite you to participate in our walk-in interview for the Customer Care Executive position at Arihant Infomarketing Pvt Ltd. **Starting from Date**: 19-January-2024 **Time**: 11 Am To 3 Pm **Location**: B-71, Sector-6,...