
Customer Relationship Executive
6 days ago
**Locations**: Gurugram
**Mode**: On-site (Work from Office Only)
**Qualification**: Graduate or MBA
**Experience**: 1-2 years in a similar role
**Core Skills Required**:
- MS Excel & Google Sheets (strong)
- CRM software (working knowledge)
- Presentation & negotiation
- Excellent communication (verbal and written)
**Role & Responsibilities**:
- Drive revenue via subscription sales
- Be the main contact for subscription inquiries; respond promptly
- Send subscription proposals, educate customers on value/benefits
- Convert enquiries effectively; maximize conversion and retention
- Monitor and communicate feedback; ensure customer satisfaction
- Coordinate delivery of technical services; resolve issues efficiently
- Maintain a detailed subscription database; provide management insights
- Build strong customer relationships; uncover new business opportunities
**Language**:
- English (preferred)
Work Location: In person
Pay: ₹18,000.00 - ₹30,000.00 per month
Work Location: In person
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