Customer Relationship Executive

1 day ago


Gurugram Haryana, India IDEAS DESIGN SOLUTIONS PVT. LTD. Full time

**Locations**: Gurugram
**Mode**: On-site (Work from Office Only)
**Qualification**: Graduate or MBA
**Experience**: 1-2 years in a similar role

**Core Skills Required**:

- MS Excel & Google Sheets (strong)
- CRM software (working knowledge)
- Presentation & negotiation
- Excellent communication (verbal and written)

**Role & Responsibilities**:

- Drive revenue via subscription sales
- Be the main contact for subscription inquiries; respond promptly
- Send subscription proposals, educate customers on value/benefits
- Convert enquiries effectively; maximize conversion and retention
- Monitor and communicate feedback; ensure customer satisfaction
- Coordinate delivery of technical services; resolve issues efficiently
- Maintain a detailed subscription database; provide management insights
- Build strong customer relationships; uncover new business opportunities

**Language**:

- English (preferred)

Work Location: In person

Pay: ₹18,000.00 - ₹30,000.00 per month

Work Location: In person



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