Customer Relationship Executive

1 day ago


Gurugram Haryana, India DAP Automobiles Pvt Ltd Full time

**Customer Relationship Executive - Service (CRE - SMR)**

**Job Summary**:
Responsible for managing service follow-ups, reminders, and customer satisfaction for after-sales service.

**Key Responsibilities**:

- Call and remind customers of due/overdue vehicle services.
- Schedule service appointments.
- Collect feedback post service and ensure resolution of issues.
- Maintain service follow-up database.
- Support service advisors in workflow management.

**Requirements**:

- Graduate / Diploma holder.
- 1-2 years in customer handling role; automobile experience preferred.
- Basic knowledge of vehicle service schedules.
- Proficient in MS Office and CRM tools.

Pay: ₹25,000.00 - ₹30,000.00 per month

**Benefits**:

- Provident Fund

Work Location: In person

**Speak with the employer**
+91 8800391402



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