Customer Relationship Executive

7 days ago

Gurugram Haryana, India Tattva Wellness Full time

**Customer Relationship Executive**

**Tattva Spa** is seeking to hire an experienced

Professional with fluent communication skills for joining its **CRM Department (Inbound + Outbound)**.

**Job Title: Customer Relation Executive (CRE)**

Job Location**:Gurgaon **(Preferred location residing in Gurgaon)

Work Experience**:1-3 yrs**

**Perks and Benefits - Perks and Benefits Sales incentives up to INR 20,000.**

**Job Profile**:

- Drive adoption and utilization of CRM platform, including reporting and dashboard analysis for tracking key business metrics
- Be the voice of Tattva Spa and first point of contact for all in-coming queries (through calls, website and social media)
- Establish rapport with guests maintaining good customer relationship and handle all guest complaints, requests and enquiries on Spa services, whilst following up with prompt feedback
- Schedule appointments for guests in an efficient manner through online tools
- Develop understanding of beauty and spa business (therapies and its advantages) and be able to guide guests on the same
- Actively seek guest feedback and maintain records of the same while escalating to the relevant internal teams for service or process improvement
- Actively track all social media for guest feedback and maintain related MIS
- Follow SOP to ensure standardized experience for guests at the spa
- Promote memberships and manage membership queries. Promote Gift vouchers and manage related queries
- Work closely with the marketing and sales team to plan and execute strategy for customer care to achieve business goals.

**Important**: CRM team at Tattva Spa has rotational working Saturday & Sundays as a large part of our Spa business is focused on weekends.

Customer Relation Executive at Tattva Spa must have strong command over guest experience management and be fluent in English and Hindi languages. He or She should have strong communication skills - oral and written. Strong working knowledge of Excel and Power-point is also required.

Pay: Up to ₹29,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

  • Customer Relationship Executive

    2 weeks ago

    Gurugram, Haryana, India Shrianand Poly Full time

    **Company Description** **Shrianand Poly** is a prominent player in the Flexible Packaging industry, known for offering a diverse range of high-quality products to various sectors. Our cutting-edge machinery and robust infrastructure enable us to maintain superior quality and precision standards in every product we deliver to our clients. **Role...

  • Customer Relationship Executive

    7 days ago

    Gurugram, Haryana, India ARGMAC Full time

    **Job Title**: Customer Relationship Executive **Location**: Plot no. 591, Anand Gram, Ghitorni, New Delhi, Delhi, 110030 **Industry**: Luxury Furniture & Indoor Games **Company Name**: Argmac **About Argmac**: Argmac is a leading name in ultra-luxury pool tables, custom home bars, and indoor games. We combine craftsmanship with innovation to create...

  • Customer Relationship Executive

    1 week ago

    Gurugram, Haryana, India Placement hub Full time

    We are hiring for customer relationship executive for voice process Location - Gurugram Sector - 6 Expr - Min 1 Year Salary - Upto 25k sholud have fluent english **Job Types**: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month **Benefits**: - Cell phone reimbursement - Flexible schedule - Food provided - Health insurance - Internet...

  • Customer Relationship Executive

    2 weeks ago

    Gurugram, Haryana, India JS ASSOCIATES Full time

    A Customer Relationship Management (CRM) profile, or job description, outlines the responsibilities of someone managing customer interactions and relationships using a CRM system. This role focuses on improving customer service, driving sales, and building strong customer relationships through data analysis and CRM software implementation. Here's a more...

  • Customer Relationship Executive

    4 days ago

    Gurugram, Haryana, India DAP Kia Pvt Ltd Full time

    **Customer Relationship Executive - Sales (CRE Sales)** **Job Summary**: Acts as a bridge between customers and the sales team, ensuring customer engagement, follow-up, satisfaction, and proper documentation during the vehicle buying process. Key Responsibilities: - Handle inbound and outbound customer inquiries. - Assist in vehicle delivery and...

  • Customer Relationship Executive

    7 days ago

    Gurugram, Haryana, India URBAN PLUS INFRA BUILD PVT LTD Full time

    **Company Description** Urban Plus Infrabuild is the most trusted name in the Real Estate industry, with over 20 years of experience serving clients' best interests in all of their Real Estate needs. Our company is dedicated to providing exceptional service and innovative solutions to meet the diverse needs of our clients. We are committed to delivering...

  • Customer Relationship Executive

    7 days ago

    Gurugram, Haryana, India IDEAS DESIGN SOLUTIONS PVT. LTD. Full time

    **Location**: Gurugram ( Sector 74 A) **Vacancy**: 1 **Minimum Qualification**: Graduate in any domain / MBA **Skills required**: MS Excel, Google Sheets, excellent communication skills, Presentation skills, Negotiation skills, working knowledge of CRM. **Experience**: Atleast 1-4 years in similar profile. **Work Mode**: Work from office...

  • Customer Relationship Executive

    4 weeks ago

    Gurugram, India Unikon.ai Full time

    We’re Hiring: Relationship Executive At Rotoris, we curate and represent timepieces that reflect craftsmanship, heritage, and detail. We are looking for a Relationship Manager who can engage discerning customers with clarity, confidence, and warmth. This role involves reaching out to individuals who have already shown interest or are seeking deeper...

  • Customer Relationship Executive

    4 weeks ago

    Gurugram, India Unikon.ai Full time

    We’re Hiring: Relationship Executive At Rotoris, we curate and represent timepieces that reflect craftsmanship, heritage, and detail. We are looking for a Relationship Manager who can engage discerning customers with clarity, confidence, and warmth. This role involves reaching out to individuals who have already shown interest or are seeking deeper...

  • Customer Relationship Executive

    4 weeks ago

    Gurugram, India Unikon.ai Full time

    We’re Hiring: Relationship Executive At Rotoris, we curate and represent timepieces that reflect craftsmanship, heritage, and detail. We are looking for a Relationship Manager who can engage discerning customers with clarity, confidence, and warmth. This role involves reaching out to individuals who have already shown interest or are seeking deeper...