Customer Relationship Executive
5 hours ago
A Customer Relationship Management (CRM) profile, or job description, outlines the responsibilities of someone managing customer interactions and relationships using a CRM system. This role focuses on improving customer service, driving sales, and building strong customer relationships through data analysis and CRM software implementation. Here's a more detailed breakdown:Key Responsibilities:
- **CRM System Management**:Implementing, configuring, and maintaining the CRM system, including data entry, workflow rules, and integrations.
- **Data Analysis and Reporting**:Analyzing customer data to identify trends, create reports, and provide insights for business decision-making.
- **Customer Relationship Management**:Building and maintaining strong relationships with customers, addressing their needs, and handling complaints.
- **Marketing and Sales Support**:Supporting sales and marketing efforts by providing data insights, creating targeted campaigns, and improving customer engagement.
- **Process Improvement**:Identifying and implementing process improvements to enhance customer service, streamline operations, and improve overall customer satisfaction.
- **User Support**:Providing training and support to employees on how to use the CRM system effectively.
- **Collaboration**:Working with other departments, such as sales and marketing, to align on customer-related goals and strategies.
**Required Skills**:
- **CRM Software Proficiency**:Experience with CRM software like Salesforce, HubSpot, or Dynamics 365 is highly desirable.
- **Data Analysis**:Skills in analyzing data, identifying trends, and creating reports are essential.
- **Communication and Interpersonal Skills**:Strong communication, both written and verbal, is crucial for effective customer interactions and collaboration.
- **Problem-Solving**:Ability to identify and resolve customer issues and system problems.
- **Customer Service Orientation**:A passion for providing excellent customer service and building strong relationships.
Contact - 9310699721
Pay: ₹20,000.00 - ₹25,000.00 per month
Schedule:
- Day shift
**Language**:
- English (preferred)
Work Location: In person
**Speak with the employer**
+91 9310699721
-
Customer Relationship Executive
2 weeks ago
Gurugram, Haryana, India jcbl accessories Full timeCRM Executive Position Overview: We are seeking a dedicated and proactive CRM Executive to join our team. The ideal communication, addressing customer queries, and supporting the sales team with valuable insights. This role demands excellent interpersonal skills and the ability to manage customer interactions effectively using CRM tools. Key...
-
Customer Relationship Executive
1 week ago
Gurugram, Haryana, India JCBL Accessories Full timeCRM Executive Position Overview: We are seeking a dedicated and proactive CRM Executive to join our team. The ideal communication, addressing customer queries, and supporting the sales team with valuable insights. This role demands excellent interpersonal skills and the ability to manage customer interactions effectively using CRM tools. Key...
-
Customer Relationship Executive
1 week ago
Gurugram, Haryana, India Himgiri Automobiles Pvt. Ltd Full timeWe are seeking for a Customer Relationship Executive (Service) for managing customer interactions and ensuring high levels of satisfaction. This role involves assisting customers with inquiries, resolving issues, and supporting the service team to enhance the overall customer experience. **Key Responsibilities**: **Customer Engagement**: Serve as the...
-
Customer Relationship Executive
1 week ago
Gurugram, Haryana, India Ujobs Consulting Full timeWe are seeking a Customer Relationship Executive for International voice process. **Work Location**: Gurugram **Working Days**: 5 days **Requirements**: - 0-3 Years in International customer service - Excellent communication skills - Passion for customer service Pay: ₹21,000.00 - ₹35,000.00 per month **Benefits**: - Health insurance - Provident...
-
Customer Relationship Executive
2 days ago
Gurugram, Haryana, India Shrianand Poly Full time**Company Description** **Shrianand Poly** is a prominent player in the Flexible Packaging industry, known for offering a diverse range of high-quality products to various sectors. Our cutting-edge machinery and robust infrastructure enable us to maintain superior quality and precision standards in every product we deliver to our clients. **Role...
-
Customer Relationship Executive
1 week ago
Gurugram, Haryana, India MistrNokriwala Full time**Requirements**: - Graduate - Good computer knowledge - Good kowledge of CRM softwares - Minimum 2 years of experience in Customer Relationship - Good communication skills in Hindi and English - Good Personality - Available to visit customer sites occasionally - Knowledge of automation industry (More Preferable) Pay: ₹18,000.00 - ₹30,000.00 per...
-
Customer Relationship Executive
2 weeks ago
Gurugram, Haryana, India career point Consltancy Full time**As a Relationship Manager, you will be entrusted with managing and enhancing our client relationships. Your primary responsibility will be to understand the unique needs of our clients, provide tailored solutions, and serve as a liaison between clients and our internal teams. This position offers an exciting opportunity to work in a collaborative...
-
Customer Relationship Executive
1 week ago
Gurugram, Haryana, India Atticsalt Creations Full timeManage incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right methods/tools - Meet personal/customer service team sales...
-
Customer Relationship Executive
6 days ago
Gurugram, Haryana, India AK Clinics Private Limited Full timeReporting to the Clinic Manager overseeing the clinic, the CRE leads and inspires staff while managing the business, day-to-day operations, and supporting patient care functions. Responsible for administrative and financial analysis, care coordination of clinical services and communication, space management, clinical outcomes, quality and...
-
Customer Relationship Executive
2 weeks ago
Gurugram, Haryana, India IDEAS DESIGN SOLUTIONS PVT. LTD. Full time**Location**: Gurugram ( Sector 74 A) **Vacancy**: 1 **Minimum Qualification**: Graduate in any domain / MBA **Skills required**: MS Excel, Google Sheets, excellent communication skills, Presentation skills, Negotiation skills, working knowledge of CRM. **Experience**: Atleast 1-2 years in similar profile. _Freshers with good communication & advanced MS...