Customer Relationship Executive

10 hours ago


Gurugram Haryana, India ARME Consulting Full time

**Position:

- Customer Relationship Officer**

**Location: Sector 49, Sohana Road, Gurgaon**

**6 days working, Rotational week off**

**Qualifications:

- **
- HSC and Above
- Fresher and experience both can apply
- 1-4 years’ experience in Tele-Calling or Voice Process

**Required Skills:

- **
- Excellent communication and interpersonal skills
- Ability to listen proactively.
- Problem solving skills.
- Ability to handle work well and maintain quality.

**Responsibilities:

- **
- Customer Relationship Officer plays a critical role in providing an interface between customers and the client
- Strong knowledge of medical equipment.
- Deepening relationships with the existing customer base of the company.
- Should be able to provide customers with detailed information on products, services & offers.
- Ability to handle all customer queries and complaints and resolved with in TAT.
- Handling escalation cases and resolving customer queries by coordinating with product and operations team.
- Agent should be proactive to handle the sales and services calls.

**Job Types**: Full-time, Permanent

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (required)

Work Location: In person

**Speak with the employer**
+91 7004019916



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