Customer Support Executive

2 weeks ago


Varachha Surat Gujarat, India DC DESIGN Full time

**Key Responsibilities**:

- Provide accurate information about products, services, and policies.
- Resolve customer complaints and queries promptly while ensuring customer satisfaction.
- Maintain records of customer interactions, feedback, and issues.
- Escalate complex issues to the concerned department/manager.
- Follow-up with customers to ensure their queries are resolved.
- Assist in customer onboarding and guiding them through processes when required.
- Contribute to process improvement by suggesting solutions based on customer feedback.

Pay: ₹12,000.00 - ₹20,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Provident Fund

Work Location: In person



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