Customer Support Executive

Job Title: Customer Support Executive Summary: Roles and Responsibilities: - Troubleshoot technical issues and provide solutions to customers - Escalate complex issues to the appropriate team members for resolution - Maintain accurate records of customer interactions and transactions - Provide product information and assistance to customers - Collaborate...

**Profile**:Customer Support Executive **Experience: -**min 6 months (even internship experience can be counted) **Salary -** 20-25K per month **Roles**: **Qualifications & Skills**: **Qualification**:Graduation

**Key Responsibilities**: - Issue Resolution: Handle customer complaints with empathy and efficiency, ensuring satisfactory resolutions and maintaining client trust. - Coordination: Collaborate with design and operations teams to relay client feedback and ensure seamless project execution. - Documentation: Maintain accurate records of customer interactions,...

**Job Opportunity: Sales Executive cum Lead Generator** **Location: Surat / Vapi / Mumbai / Ahmedabad** Key Responsibilities: - **Market Research**: Regular visits to the market to analyze trends and competitor activities. - **Lead Generation**: Identify and collect potential leads through customer, vendor, and industry interactions. - **Trend Analysis**:...

A customer support executive supports customers by providing helpful information, answering questions, and responding to complaints. They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features. **Customer Service Responsibilities**: Maintaining a positive, empathetic,...

**CRM EXECUTIVE** The CRM Executive at Sylvi will be responsible for handling customer queries, maintaining service standards, and ensuring accurate data entry of customer interactions. This role is crucial in supporting the CRM team with daily operations and providing seamless communication across platforms. **Key Responsibilities**: - Respond to...

**Customer Support Executive Duties**: - Maintain excellent customer satisfaction and review support tickets for appropriate resolution - Provide customer support through phone and chat - Work with other departments to resolve customer issues in a timely manner - Serve as a point of contact for customer support and complaints - Proactively identify,...

We are looking for fresher customer support executive As a Customer Support Executive for Jewelry on Etsy you will be responsible for providing excellent customer service and support to our buyers You will be working closely with our customers to ensure that their needs are met and their concerns are addressed in a timely and professional manner ...

**Job Summary**: **Key Responsibilities**: - Provide expert guidance on **diamond specifications, grading, certifications (GIA, IGI, etc.), pricing, and availability**. - Coordinate with the **sales, logistics, and production teams** to resolve customer issues promptly. - Assist clients with **order tracking, returns, exchanges, and after-sales support**. -...

Strong problem-solving skills. Fluent in English, both verbal and written. Exceptional communication abilities. Customer-centric mindset. Quick learner and adaptable. Basic computer skills. Ability to work in a fast-paced environment. Team player with good collaboration skills. Previous customer support experience is a plus. Positive attitude and...