Customer Support Executive

2 days ago


Surat Gujarat, India Frizty Full time

**Customer Support Executive (On-Site)**

**Location**: Laxmi Enclave 2, Katargam, Surat

**Company**: Frizty - A fast-growing D2C personal care brand

**Role Overview**:
Frizty is hiring a **Customer Support Executive** who will handle customer queries over calls and WhatsApp. You will act as a bridge between the brand and customers, ensuring a smooth and delightful post-purchase experience.

**Responsibilities**:

- Handle outbound calls for feedback and support
- Assist customers with product usage and post-purchase concerns
- Manage WhatsApp conversations professionally
- Address returns and general inquiries politely and efficiently

**Requirements**:

- Proficiency in **Hindi**, **Gujarati**, and basic **English**:

- Clear communication and a polite, confident tone
- Good listening and problem-solving skills
- Experience in customer service or telecalling is a plus

**What We Offer**:

- Supportive and respectful team culture
- Comfortable and professional work environment
- Opportunity to grow with a young, innovative brand

Schedule:

- Day shift

Work Location: In person

**Speak with the employer**
+91 9664545394



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