Customer Support Executive

Job Title: Customer Support Executive Summary: Roles and Responsibilities: - Troubleshoot technical issues and provide solutions to customers - Escalate complex issues to the appropriate team members for resolution - Maintain accurate records of customer interactions and transactions - Provide product information and assistance to customers - Collaborate...

**Full job description** Experience: 1-2 years in customer support or a similar role. **Customer Interaction**: - Address customer complaints and provide appropriate solutions within the designated timelines. - Follow up to ensure resolution and maintain high levels of customer satisfaction. **Documentation**: - Document and summarize customer...

**Key Responsibilities**: - Issue Resolution: Handle customer complaints with empathy and efficiency, ensuring satisfactory resolutions and maintaining client trust. - Coordination: Collaborate with design and operations teams to relay client feedback and ensure seamless project execution. - Documentation: Maintain accurate records of customer interactions,...

**Customer Support Executive (On-Site)** **Location**: Laxmi Enclave 2, Katargam, Surat **Company**: Frizty - A fast-growing D2C personal care brand **Role Overview**: Frizty is hiring a **Customer Support Executive** who will handle customer queries over calls and WhatsApp. You will act as a bridge between the brand and customers, ensuring a smooth and...

**Job Opportunity: Sales Executive cum Lead Generator** **Location: Surat / Vapi / Mumbai / Ahmedabad** Key Responsibilities: - **Market Research**: Regular visits to the market to analyze trends and competitor activities. - **Lead Generation**: Identify and collect potential leads through customer, vendor, and industry interactions. - **Trend Analysis**:...

A customer support executive supports customers by providing helpful information, answering questions, and responding to complaints. They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features. **Customer Service Responsibilities**: Maintaining a positive, empathetic,...

Exp:Fresher We are looking for Customer Support Executive with excellent written English communication skills. As a Customer Support Executive, you will be responsible for providing exceptional customer service and support through various communication channels. This role requires flexibility to work in shifts, including weekends and holidays, to ensure...

**CRM EXECUTIVE** The CRM Executive at Sylvi will be responsible for handling customer queries, maintaining service standards, and ensuring accurate data entry of customer interactions. This role is crucial in supporting the CRM team with daily operations and providing seamless communication across platforms. **Key Responsibilities**: - Respond to...

**Customer Support Executive Duties**: - Maintain excellent customer satisfaction and review support tickets for appropriate resolution - Provide customer support through phone and chat - Work with other departments to resolve customer issues in a timely manner - Serve as a point of contact for customer support and complaints - Proactively identify,...

**Job Summary**: **Key Responsibilities**: - Provide expert guidance on **diamond specifications, grading, certifications (GIA, IGI, etc.), pricing, and availability**. - Coordinate with the **sales, logistics, and production teams** to resolve customer issues promptly. - Assist clients with **order tracking, returns, exchanges, and after-sales support**. -...