Customer Support Executive

Xvantage Infotech is Hiring for below positionJob Title: Customer Support Executive/ TelecallerExp: 0-1 yrGender: FemaleLocation: Mota Varacha, SuratWork Type: Full-time, Work from OfficeContact: Job Requirements:Fluent in Hindi and English (both speaking and understanding)Basic computer skillsExcellent communication skills and ability to handle customer...

CRM EXECUTIVEThe CRM Executive at Sylvi will be responsible for handling customer queries, maintaining service standards, and ensuring accurate data entry of customer interactions. This role is crucial in supporting the CRM team with daily operations and providing seamless communication across platforms.Key Responsibilities:Respond to customer tickets and...

**Position**: CRM Executive - Female only **Location**: Mota Varachha **Type**: Full-Time **Key Responsibilities**: - **Social Media Management**: Handle customer inquiries on WhatsApp, Facebook, and Instagram. - **Customer Relations**: Respond promptly to customer queries and resolve issues. - **Data Management**: Update customer interactions in the CRM...

Key Responsibilities: - Identify and troubleshoot technical issues related to our products or services. - Guide customers through solutions and provide clear instructions. - Escalate complex issues to the appropriate department for resolution. - Maintain accurate records of customer interactions and transactions. - Collaborate with other teams to improve...

Job Title: Customer Support Executive Summary: Roles and Responsibilities: - Respond to customer inquiries and issues through chat support in a timely and professional manner - Troubleshoot technical issues and provide solutions to customers - Escalate complex issues to the appropriate team members for resolution - Maintain accurate records of customer...

**Key Responsibilities**: - Provide accurate information about products, services, and policies. - Resolve customer complaints and queries promptly while ensuring customer satisfaction. - Maintain records of customer interactions, feedback, and issues. - Escalate complex issues to the concerned department/manager. - Follow-up with customers to ensure their...

Key Responsibilities: - Develop and maintain strong relationships with key clients. - Communicate regularly with clients to provide updates and address concerns. - Identify opportunities for upselling or cross-selling additional products or services. - manage relation with Face to face with existing clients at their place. - Resolve client issues and...

We are looking for a **Customer Support Executive** who understands **accounting** and has experience using any **têxtile accounting software** like **Empire, Tripta, Tamanna, Thomas, Joshi, Equal, Frontline, Turbo, or Tally**. You will support users of our in-house accounting software **“Simple Hisab”**, helping them solve queries. **What You'll...

Customer Support Executive **Responsibilities**: - Master all features of our invoicing and payments software to provide accurate and efficient support. - Create and maintain support documents, FAQs, and knowledge base articles for user reference. - Collaborate with the product team to escalate and resolve complex issues. - Ensure timely and effective...

**Key Responsibilities**: - Issue Resolution: Handle customer complaints with empathy and efficiency, ensuring satisfactory resolutions and maintaining client trust. - Coordination: Collaborate with design and operations teams to relay client feedback and ensure seamless project execution. - Documentation: Maintain accurate records of customer interactions,...