Customer Relation Executive

3 days ago


Ambli Ahmedabad Gujarat, India Nxtjob.ai Full time

Key Responsibilities:

- Serve as the primary point of contact for customers, addressing inquiries related to Client's products and services.
- Handle customer complaints and resolve them efficiently, ensuring high levels of satisfaction.
- Assist customers in understanding financing options for EV vehicles.
- Build long-term relationships with customers to encourage repeat business and customer loyalty.
- Coordinate with internal teams to ensure seamless customer service.
- Collect and analyze customer feedback to improve service quality.
- Maintain and update customer records and documentation.

Qualifications: Educational Qualification: Minimum 12th pass.

Language Proficiency: Must be fluent in at least one of the following languages: Telugu, Malayalam, Kannada, or Tamil.
Strong communication and interpersonal skills.

Preferred Skills:

- Knowledge of financial products and automobile industry trends.
- Ability to resolve customer issues professionally and promptly.
- Basic computer skills, including MS Office.

What We Offer:

- Competitive salary and performance-based incentives.
- Growth opportunities within a fast-expanding company.
- A dynamic and friendly work environment.

Pay: ₹15,000.00 - ₹22,000.00 per month

Schedule:

- Day shift
- Monday to Friday

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Telugu, Malayalam, Kannada, or Tamil. (required)

Work Location: In person

Application Deadline: 01/11/2024
Expected Start Date: 01/11/2024



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