
Customer Relation Executive
1 day ago
**Job Overview**:
**Key Responsibilities**:
- **Relationship Building**: Develop and maintain strong relationships with key clients and customers, ensuring they feel valued and appreciated.
- **Issue Resolution**: Listen to customer complaints or feedback, identify the root cause of issues, and provide solutions in a timely and effective manner.
- **Product Knowledge**: Stay informed about the company’s products, services, and policies to provide accurate information and guide customers through product features, benefits, and usage.
- **Customer Feedback**: Collect feedback from customers to identify potential areas for improvement in service delivery or product offerings and escalate critical issues to relevant departments.
- **Record Maintenance**: Keep detailed records of customer interactions, transactions, feedback, and complaints using CRM software, ensuring accurate data tracking for follow-up and reporting purposes.
- **Cross-functional Collaboration**: Collaborate with sales, marketing, and product teams to ensure customer expectations are met and to improve the customer experience.
- **Customer Retention**: Engage in activities aimed at retaining existing customers, including follow-up calls, loyalty programs, or providing personalized solutions.
- **Reporting**: Prepare regular reports on customer interactions, feedback, and issues, analyzing trends to help improve service quality.
**Skills & Qualifications**:
- **Education**: A high school diploma or equivalent is required; a Bachelor’s degree in Business, Communications, or a related field is preferred.
- **Experience**: Previous experience in customer service, sales, or a related field is preferred.
- **Communication Skills**: Excellent verbal and written communication skills with the ability to clearly articulate solutions and effectively handle customer complaints.
- **Problem-Solving**: Strong ability to think critically, resolve issues independently, and find creative solutions to meet customer needs.
- **Customer-Centric Attitude**: A passion for delivering exceptional customer service and a genuine interest in building lasting relationships.
- **Technical Skills**: Proficiency in CRM software, Microsoft Office Suite, and other customer management tools.
- **Time Management**: Ability to multitask and manage time efficiently in a fast-paced environment.
- **Patience and Empathy**: Ability to remain calm under pressure and display empathy towards customers.
**Job Types**: Full-time, Permanent
Pay: ₹17,000.00 - ₹21,000.00 per month
Schedule:
- Day shift
- Morning shift
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
-
Customer Relation Executive
4 days ago
Navrangpura, Ahmedabad, Gujarat, India Skill Maestro Full time**ob Overview**: As a **Front Desk Executive** at Skill Maestro, you will be the first point of contact for our clients and visitors. You will play a vital role in creating a positive first impression, managing front desk operations, and assisting in administrative tasks to ensure smooth day-to-day activities. Your welcoming demeanor, communication skills,...
-
Customer Relation Executive
2 weeks ago
Ahmedabad, Gujarat, India Human power Services Full timeWe 're urgent hiring Role - **Customer Relation Executive** Location - Bopal, Ahmedabad, Gujarat. Experience - Freshers and experience can Apply. - Must be fluent in at least one of the languages -Malayalam, Kannada ,Tamil ,Telugu. - Knowledge customer issues professionally and promptly and financial products and - automobile industry trends. **Job...
-
Customer Relation Executive
2 weeks ago
Ahmedabad, India Taxmann Full timeJob Summary:We are looking for a Customer Relation Executive who will be responsible for managing customer interactions, addressing queries, resolving concerns, and ensuring a high level of customer satisfaction. The role requires strong communication skills, problem-solving ability, and a customer-first approach. Key Responsibilities: Handle customer...
-
Customer Care Executive
2 days ago
Makarba, Ahmedabad, Gujarat, India baby organo Full time ₹ 4,20,000 per yearPosition Title: Customer Success ExecutiveExperience-0-3 yearLocation: Ahmedabad (On-Site) (Local Candidates onlyWe are looking for a passionate Customer Success Executive to join our growing team. The ideal candidate should possess excellent communication skills in English, a customer-first attitude, and a desire to learn and grow in the field of customer...
-
Customer Care Executive
1 day ago
Makarba, Ahmedabad, Gujarat, India baby organo Full timePosition Title: Customer Success Executive Experience-0-3 year - Guide customers on how to place, use product or service effectively. - Address and resolve customer issues and complaints with professionalism and empathy. - Maintain accurate records of customer interactions, transactions, comments, and complaints. - Collaborate effectively with internal...
-
Customer Relation Executive @ Automobile
1 week ago
Ahmedabad, Gujarat, India Smart Teachnology Full timeAs a Customer Relationship Executive in the automobile industry, you will be responsible for fostering positive relationships with customers to ensure their satisfaction with products and services. You will serve as a primary point of contact for customers, addressing inquiries, resolving issues, and providing assistance throughout the sales and after-sales...
-
Customer Support Executive
2 weeks ago
Makarba, Ahmedabad, Gujarat, India Communities Heritage pvt. ltd. Full time**Job Title: Customer Support Executive** **Location**: Ahmedabad **Key Responsibilities**: - **Issue Resolution**: Identify and troubleshoot customer issues, providing effective solutions and follow-up to ensure complete resolution. - **Documentation**: Maintain detailed records of customer interactions and transactions, including inquiries, complaints,...
-
Guest Relation Executive
4 days ago
Ahmedabad, Gujarat, India Ode Spa Wellness Full time**Job Description: Guest Relationship Executive - Ahmedabad Outlet, Odespa** **Position**: Guest Relationship Executive **Location**: Ahmedabad Outlet, Odespa **Experience**: 1-3 years in hospitality, customer service, or spa management **Employment Type**: Full-time **About Odespa**: Odespa is a premium wellness brand committed to providing unparalleled...
-
Customer Support Representative
6 days ago
Makarba, Ahmedabad, Gujarat, India Currently Tech Private Limited Full timeGreetings from Currently....!! We are urgently looking for a talented **Customer Support Executive** in our Social media industry at Ahmedabad Location. Experience Level: Intern to 2 years As a Customer Support Executive at Currently, you will play a pivotal role in ensuring the satisfaction and success of our users. You will be responsible for managing a...
-
Customer Service Executive
1 day ago
Makarba, Ahmedabad, Gujarat, India X Realtors Private Limited Full timeMay be responsible for generating new leads through proactive outreach or online platforms Coordinating property viewings and client meetings with real estate agents. Assisting clients with paperwork, contract review, and other administrative tasks related to the buying or selling process. Investigating and addressing customer concerns in a timely and...