Customer Care Executive

4 days ago

Makarba Ahmedabad Gujarat, India baby organo Full time

Position Title: Customer Success Executive

Experience-0-3 year
- Guide customers on how to place, use product or service effectively.
- Address and resolve customer issues and complaints with professionalism and empathy.
- Maintain accurate records of customer interactions, transactions, comments, and complaints.
- Collaborate effectively with internal teams to ensure timely resolution of customer concerns.
- Follow up with customers to ensure their issues are satisfactorily resolved.
- Identify and escalate priority issues as per company guidelines.
- Provide feedback on the efficiency of the customer service process and suggest improvements.

**Requirements**:

- 0 to 1 Year of experience required.
- Excellent verbal and written communication skills in English.
- Strong problem-solving skills and ability to think on your feet.
- Team player with a positive attitude and willingness to learn.
- Basic computer knowledge; familiarity with CRM software is a plus.

Pay: ₹15,000.00 - ₹35,000.00 per month

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**
+91 7016749632

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