Customer Relation Executive

24 hours ago

Sayajigunj Vadodara Gujarat, India BYTEWEB IT SOLUTIONS PRIVATE LIMITED Full time

Job description
As a Customer Relations Executive, you play a pivotal role in fostering positive
relationships between the company and its customers. Your primary
responsibility is to ensure customer satisfaction, address inquiries, and resolve
concerns, contributing to overall customer retention and loyalty.
Key Responsibilities:
1. Customer Communication
2. Problem Resolution
3. Product Knowledge
4. Customer Feedback and Reporting
5. Cross-Functional Collaboration
6. Customer Retention
Qualifications and Skills:
**Bachelor's degree in Business, Communication, or a related field.**
Proven experience in customer service or a related role.
**Excellent communication and interpersonal skills.**
Problem-solving abilities and a customer-centric approach.
**Familiarity with CRM software and customer support tools.**
**This Customer Relations Executive role is vital in maintaining a positive**
**customer experience, ensuring customer satisfaction, and contributing to the**
**overall success and growth of the company.**

**Salary**: From ₹13,000.00 per month

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Ability to Commute:

- Sayajigunj, Vadodara, Gujarat (required)

Ability to Relocate:

- Sayajigunj, Vadodara, Gujarat: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 9328183331

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