Customer Support Executive

4 days ago


Ambli Ahmedabad Gujarat, India Magnifico Resins Pvt Ltd Full time

**For below opening** **English communication must be excellent. Must be from Ahmedabad only & who can join immediately.**

**Responsibilities of Customer Support Executive having experience of 1 to 2 years**:
Ø Assist customers with product information, order placement, billing inquiries, and issue resolution.

Ø Troubleshoot technical issues and provide step-by-step guidance to customers.

Ø Maintain accurate records of customer interactions and transactions.

Ø Collaborate with other departments, such as Sales and Product Development, to resolve customer issues effectively.

Ø Identify opportunities for process improvements and contribute to enhancing the overall customer experience.

Ø Adhere to company policies and procedures regarding customer interactions and data privacy.

Ø Stay up-to-date on product knowledge and industry trends to provide accurate information to customers.

Pay: ₹16,000.00 - ₹22,000.00 per month

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

Application Deadline: 30/09/2024



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