Executive Customer Support

9 hours ago

Ahmedabad Gujarat, India ISOTEX Corporation Full time

We, **ISOTEX Corporation Pvt. Ltd.**, are an internationally renowned thermal technology company that produces highly efficient low emission thermal oil heaters, steam boilers plants and combustion systems. We harness our expertise through experience gained from 40 years of operations and 8000 installations throughout the world. As a testimonial to our capabilities, we are repeated awarded as India's leading heater and boiler exporter by EEPC India.

ISOTEX also provides complete design, development and installation of complete heating plant from scratch, start to finish on turnkey basis serving as single source vendor for customers.

ISOTEX also undertakes integrated cogeneration systems, involving simultaneous generation of multiple energy sources viz power, heating and cooling. ISOTEX has executed number of EPC boiler and heater plants across the globe. Our expertise in Boiler and Heater plants that use a variety of fuels along with proven track record and timely execution with world class safety standards and reliable plant operations post commissioning, makes us the preferred EPC partner.

We are having state-of the art modern manufacturing facilities spread over total area of 60,000 Sqm at various locations with ASME, PED, GoST, DOSH certifications.

The brief profile of the position can be as given below:
The incumbent shall be responsible for:

- Act as a single window for Customer Complaint. Manage service portal
- Collecting Post Service Feedback from customer
- Managing Customer complaints
- Following-up with customer / vendor / team for complaint resolution
- Allocate sites to engineers and manage engineer monthly plan
- Managing service calendar of service team.
- Ensuring customer satisfaction.
- Warranty Management.
- Tracking AMC Contracts.
- FOC / Non FOC Replacement Parts and Resolution.
- Managing Site Vendor Contracts and deputation for site activities.
- Maintain Work Order files /passbook
- Any other task / assignment as allotted by HOD / Management from time to time.
- **Bachelor's degree in Business, Marketing, or a related field.**:

- **Minimum 1 - 2 years of work experience in Customer Support / Customer Care / Customer Service, preferably in a B2B environment.**:

- **Strong communication and interpersonal skills.**:

- Familiarity with CRM software and lead management tools.
- Goal-oriented with a track record of meeting or exceeding targets.
- Excellent organizational and time-management skills.
- Ability to work independently and as part of a collaborative team.

Pay: ₹30,000.00 - ₹40,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (required)

**Experience**:

- Customer support: 5 years (required)

Work Location: In person

  • Customer Support Executive

    1 week ago

    Ahmedabad, Gujarat, India SRI BALAJI MAXMAIL PVT LTD Full time

    Customer Support Executive Job Description We are looking for a qualified Customer Support Executive to display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring with the team and mediating with customers. An outstanding customer support executive should possess a proven...

  • Executive Customer Support

    6 days ago

    Ahmedabad, Gujarat, India MavenVista Technologies Pvt Ltd Full time

    Designation: Executive - Customer Support Location: Ahmedabad Preferably we are looking for someone who can join us in Next 15days. Salary Range: 25-35K per month **Qualifications & Experience**: Preferably a Graduate with minimum 3 years of experience or MBA with minimum 1 year of experience - Excellent English Communication & Soft Skills or Fresher with...

  • Customer Support Executive

    10 hours ago

    Ahmedabad, Gujarat, India Flexbinzone Full time

    Job Title: Customer Support Executive Location: Ahmedabad, Gujarat Educational Qualification: Graduate in any stream Experience: 6 months to 2 years in BPO Role: Customer Support Executive **Salary**: up to 3.60 LPA + Incentive **Job Description**: As a Customer Support Executive, you will be responsible for handling inquiries and providing support to...

  • Customer Support Executive

    2 days ago

    Ahmedabad, Gujarat, India TringMe Full time

    Customer support executive will be taking care of the online support system of TringMe. He or She will be responsible for successfully resolving the issues of customers if any, managing the online reputation of TringMe and ultimately aim to achieve customer satisfaction. He or she will also be tasked with providing support to other...

  • Female Customer Support Executive

    9 hours ago

    Ahmedabad, Gujarat, India Soft Forum Solutation Full time

    **Customer Support Executive Job Description Template** We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be...

  • Customer Support Executive

    1 week ago

    Ahmedabad, Gujarat, India Hashtechy Full time

    Greetings from **Currently**! We are urgently seeking a **Customer Support Executive (Intern)** to join our dynamic team in the Social Media Industry at Ahmedabad. **Experience Level**: Intern As a **Customer Support Intern**, you will be responsible for supporting users, addressing their queries, and contributing to the overall customer satisfaction....

  • Customer Support Executive

    1 week ago

    Ahmedabad, Gujarat, India Triedge Solutions Full time

    **Position**: Customer Support Executive **Location**: Ahmedabad **Roles & Responsibilities**: - Utilize the transportation company’s portal to generate competitive quotes based on the customer requirements. - Understand the pricing structures, shipping options, and additional fees or charges to the customer. **Required Qualifications**: - Fresher...

  • Customer Support Executive

    2 weeks ago

    Ahmedabad, Gujarat, India Skill Brink Full time

    **Job Title**: Customer Support Executive **Location**: Ahmedabad **Experience**: 0-2 years **Employment Type**: Full-time **Key Responsibilities**: - Resolve customer complaints and provide appropriate solutions and alternatives. - Maintain a high level of customer satisfaction by delivering professional and empathetic service. - Update customer records...

  • Customer Support Executive

    6 days ago

    Ahmedabad, Gujarat, India hubbrokeraps Full time

    Abstract - We are looking for a ‘ **Support Executive**‘ and should make it their top priority to enhance client confidence in the organization and the services it provides. Assisting clients with questions or problems about the company's goods or services. **Skills**:Communication skills, Punctuality, Customer Service, Desktop Support, Chat...

  • Customer Support Executive

    2 weeks ago

    Ahmedabad, Gujarat, India Ceorra Technologies Pvt. Ltd Full time

    **Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. -...