Customer Support Representative

1 week ago

Yelahanka Bengaluru Karnataka, India Zeblaze Solutions Full time

**Join Our Team as a Customer Service Representative**

Are you passionate about providing outstanding customer support? Do you enjoy solving problems and delivering exceptional experiences? If yes, we’d love to have you on our dynamic team

**What You’ll Do**:

- **Resolve Issues**: Investigate and resolve customer concerns efficiently, escalating complex cases when required.
- **Master Product Knowledge**: Stay updated on our products and services, becoming a go-to expert for both customers and colleagues.
- **Communicate Effectively**: Deliver clear, professional information using excellent verbal and written communication skills.
- **Educate Customers**: Provide guidance on product features, usage, troubleshooting, and self-service options.
- **Collaborate Across Teams**: Work with marketing, operations, and support teams to ensure seamless customer experiences.
- **Gather Feedback**: Collect and analyze customer feedback, offering insights to help improve products and services.

**What You’ll Need**:

- **Education**: Higher Secondary (12th Pass), Diploma, or Bachelor’s degree (preferred).
- **Experience**: At least 1 year in customer service or a similar role (preferred).
- **Skills**: Excellent communication and interpersonal abilities, with a collaborative and independent work ethic.
- **Languages**: Proficiency in English and Hindi (preferred).

**Why Join Us?**
- **Career Growth**: Thrive in an environment that encourages learning and professional development.
- **Dynamic Workplace**: Be part of a fast-paced, innovative, and supportive team.
- **Competitive Benefits**: Receive a competitive salary package with opportunities for advancement.

This Job can also be searched as Customer Care Representation, Tele Sales, Tele Support, Help desk support, Tele Caller

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**
+91 9731645500

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