Customer Support Executive

3 days ago

Yelahanka Bengaluru Karnataka, India Qubix Medicare Full time

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and ensure that a standardized level of service is maintained for all customers.

To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills.
**Customer Support Executive Responsibilities**:

- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.
**Customer Support Executive Requirements**:

- A bachelor’s degree in administration or a related field.
- A minimum of 3 years experience.
- Excellent interpersonal and written and oral communication skills.
- Ability to lead a team.
- Knowledge of CRM systems.
- Computer skills.
- Knowledge of mediation and conflict resolution techniques is preferable.

**Salary**: ₹15,000.00 - ₹25,000.00 per month

Schedule:

- Morning shift

**Language**:

- English, Hindi, Kannada, Tamil, Telagu (preferred)

  • ▷ [Immediate Start] Customer Support Role - Ecommerce (0-2 Yrs) Bangalore (after-sales/customer Service)

    2 weeks ago

    Bangalore, Karnataka, India Customer Support Executive Full time

    - Flipkart Customer Support Role- Qualifications Any Graduate Fluent English Hindi- Experience Freshers Experienced- Salary 14 700 - 20 500 month Quarterly Bonus- Rotational 9 - hour shifts 6 days week - Interview Rounds HR Ops Trainer - Location Kudlugate- Flipkart Semi - Voice Process Jobs- Qualifications Any Graduate Fluent English ...

  • Customer Support

    2 weeks ago

    Bengaluru, Karnataka, India Child Support Foundation Full time

    Company Name : Altruist Technology Designation: - Customer Support (Semi Voice Process) Languages: English + Hindi or Tamil or Telugu Experienced should be in BPO Company Salary: - 25K CTC Location: - Kudlu Gate,Krishna Reddy Industrial Area,Hosapalaya ,Muneshwara Nagar ,Bengaluru -560068 **Salary**: ₹25,000.00 per month Schedule: - Day...

  • Customer Support

    7 days ago

    Bengaluru, Karnataka, India Child Support Foundation Full time

    Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Identify and assess customers’ needs to achieve satisfaction Pay: ₹12,000.00 -...

  • Customer Support Executive

    5 days ago

    Bengaluru, India 247 Customer Private Limited Full time

    Job Description Are you ready to kickstart your career in an International Voice Process Join us and take the opportunity to work with global customers from the U.S., UK, Canada, and Australia! ? About the Role: You’ll handle customer calls, provide product/service support, and offer technical solutions to resolve their queries. ✨ What We’re...

  • Customer Support Executive

    7 days ago

    Yelahanka, Bengaluru, Karnataka, India EdMIUM Full time

    Female Tele callers - Freshers can also apply. **Requirements**: - Must be an excellent communicator and any relevant experience on customer care in any service industry would be additional advantage. - Should have good computer knowledge. - Must be good in English, Hindi & Telugu and should have an aspiration to grow in professional life. - Handle...

  • Customer Support Executive

    1 week ago

    Yelahanka New Town, Bengaluru, Karnataka, India Zeblaze Solutions Full time

    **Join Our Team as a Technical Support Executive - Voice Process (WZATCO Projectors)** Are you passionate about smart gadgets and love troubleshooting? WZATCO, a leader in cutting-edge LED projector technology, is searching for a talented Technical Support Executive to enhance our customer experience. If you're ready to make a difference in the world of LED...

  • Customer Support Executive

    2 days ago

    Bengaluru, Karnataka, India Foiwe Info Global Solutions Full time

    Foiwe Info Global Solutions is a leading IT & ITES organization specializing in Content Moderation, Social Media Management, Machine Learning, Consulting, and IT Support and Services. Our team of professionals ensures value delivery through structured methodologies, industry best practices, and excellent leadership skills. Role Description This is a...

  • Customer Support Executive

    2 days ago

    Bengaluru, Karnataka, India Triedge Solutions Full time

    **Job Title**: Customer Support Executive **Location**: Bangalore **Job description** Hello we are hiring for #Voice_Process Position : Customer Support Executive Negotiating with customers to recover outstanding dues. Monitoring the progress of payment recovery and reporting to management Experience : Freshers & Experienced (immediate...

  • Customer Support Representative

    2 days ago

    Bengaluru, Karnataka, India Child Support Foundation Full time

    Responsible to handle the queries and complaints from Flipkart customers on inbound calls. - Provide information including Delivery time and other queries related to the product. - Fulfill invoice requests on purchased products. - Should have a minimum of 1 Year experience in BPO. - Should be proficient in spoken English and Hindi. Pay: ₹15,000.00 -...

  • Customer Support Executive

    2 weeks ago

    Bengaluru, Karnataka, India Attica Gold Pvt Ltd Full time

    Attica Gold company hiring Customer support exectuives in banglore with multiple language. The customer support executive function includes all communication with customer, both proactive and reactive daily. The role will include inbound and outbound calling. The communication and follow up to resolve the queries include the following, 1. Making out calls...