Customer Service

Roles and Responsibilities 1.Answering calls and resolving queries about product or company. 2. Noticing significant subtleties of every discussion. 3. Conveying verbal acknowledgments of offers to our Sales group for closing. 4. Advises present or prospective clients by answering incoming calls on a rotating basis, operating telephone equipment,...

**Experience: 1-2 years into customer service/BPO** **Roles and Responsibilities**: - Provide courteous and professional assistance to customers, addressing their concerns promptly and effectively. - Build rapport with customers and establish a positive relationship to enhance their overall experience. - Listen attentively to customer inquiries and...

**Customer service** is broader and encompasses all interactions. Customer service agents are more relationship-driven and aim to help ensure customer satisfaction. Customer service teams focus on creating a positive overall experience throughout the customer journey. Great customer service includes assisting customers before, during and after a purchase, as...

**Job Title: Receptionist cum Customer Service Representative** **Company Overview**: We are a leading laundry and dry cleaning company committed to providing top-notch services to our valued customers. Our dedication to excellence and customer satisfaction has earned us a reputation for reliability and quality in the industry. We are currently seeking a...

**Job Summary**: The Service Executive is responsible for ensuring customer satisfaction by providing timely and effective resolution of customer issues and queries. The role involves managing customer relationships, handling complaints, providing information about company products and services, and ensuring that customers receive a high level of...

Job Title: Customer Service Representative Nature of Role: Voice and Non-voice **Requirements**: - Excellent English voice communication skills are a must. - Graduates required. - 6 months to 1 year of experience preferred, but freshers can also apply. - Language Proficiency: Excellent spoken English communication skills. Key Responsibilities: - Provide...

We are seeking a dedicated and enthusiastic Customer Service Associate to join our dynamic team **at Cloud Dhobi is an online laundry and dry-cleaning multi-facility business in Delhi NCR**. As a Customer Service Associate, you will be the primary point of contact for our customers, ensuring they have a seamless and satisfying experience with our online food...

**Job Description - Customer service Representative** **About the Role** As a Customer Service Representative, you will be responsible for providing exceptional service to customers by answering inquiries, resolving issues, and assisting with orders, products, and services. You'll be the first point of contact for customers, ensuring they have a positive...

**Key Responsibilities**: - Provide accurate information about products/services and resolve customer concerns efficiently. - Maintain a positive and professional attitude when dealing with customers. - Process orders, returns, refunds, and exchanges as needed. - Record and update customer interactions in the CRM system. - Work closely with internal teams...

**Responsibilities**: - Conduct training sessions for new and existing customer service representatives to ensure they have the necessary skills and knowledge to provide exceptional customer service. - Develop and deliver training materials, including presentations, manuals, and interactive activities. - Assess training needs and create customized training...