Trainer/customer Service

1 week ago


Noida Uttar Pradesh, India Country Holidays Inn & Suites Full time

**Responsibilities**:

- Conduct training sessions for new and existing customer service representatives to ensure they have the necessary skills and knowledge to provide exceptional customer service.
- Develop and deliver training materials, including presentations, manuals, and interactive activities.
- Assess training needs and create customized training programs to address specific areas for improvement.
- Monitor and evaluate the effectiveness of training programs through assessments and feedback from trainees.
- Provide ongoing coaching and support to customer service representatives to enhance their performance and customer satisfaction.
- Stay updated on industry trends and best practices in customer service to continuously improve training programs.

**Alternatively, you can also WhatsApp at 9355155481 for any query or to know more about the role and responsibilities.**

**Best Regards**

**HR Team**

**Country Holidays Travel**

**Job Type**: Part-time

Pay: ₹5,000.00 - ₹10,000.00 per month

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 4 years (required)
- Customer service: 4 years (required)

**Language**:

- English (required)
- Hindi (required)

Work Location: On the road


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