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Trainer/customer Service
2 weeks ago
**Responsibilities**:
- Conduct training sessions for new and existing customer service representatives to ensure they have the necessary skills and knowledge to provide exceptional customer service.
- Develop and deliver training materials, including presentations, manuals, and interactive activities.
- Assess training needs and create customized training programs to address specific areas for improvement.
- Monitor and evaluate the effectiveness of training programs through assessments and feedback from trainees.
- Provide ongoing coaching and support to customer service representatives to enhance their performance and customer satisfaction.
- Stay updated on industry trends and best practices in customer service to continuously improve training programs.
**Alternatively, you can also WhatsApp at 9355155481 for any query or to know more about the role and responsibilities.**
**Best Regards**
**HR Team**
**Country Holidays Travel**
**Job Type**: Part-time
Pay: ₹5,000.00 - ₹10,000.00 per month
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 4 years (required)
- Customer service: 4 years (required)
**Language**:
- English (required)
- Hindi (required)
Work Location: On the road
