Call Centre Agent

We are looking for a **Call Centre Collection Executive** proficient in **Malayalam** to handle **outbound collection calls**, follow up with customers on pending payments, and maintain positive customer relationships while ensuring timely recovery. **Key Responsibilities** - Make **outbound collection calls** to customers regarding pending or overdue...

**Job : Call Center Quality Assurance (QA) Specialist** **Location**: Kaloor, Kochi **Salary**: ₹32,000 per month **Shift**: Rotational **Experience**: 4-5 years as QA in a call center **Languages**: English & Hindi Speaking Skills **Responsibilities**: - Monitor and evaluate customer interactions to ensure quality standards. - Provide feedback and...

.Call Centre Executives-Degree - English Speaking - Hindi Desirable **Salary**: ₹10,000.00 - ₹15,000.00 per month **Benefits**: - Cell phone reimbursement Schedule: - Day shift Supplemental Pay: - Commission pay - Overtime pay - Performance bonus - Quarterly bonus - Shift allowance - Yearly bonus **Education**: - Bachelor's...

Calling existing and potential customers to persuade them to purchase company products and services. Accurately recording details of customers’ purchase orders. Processing all customer purchases accordingly. Generating promising leads for the outside sales team to pursue. Managing customer accounts by ensuring that existing customers remain satisfied...

**Call Center Quality Analyst** (QA) **Location**: Kochi **Salary**: ₹30,000 - ₹34,000 per month **Gender**: Male/Female **Experience**: 1+ years in a Call Center QA role **Key Responsibilities**: - Monitor and evaluate calls for quality assurance and compliance with company policies. - Provide feedback to agents on their performance and suggest...

**Telecalling Agent** Qualification**:HSC Pass / Fresh Graduates 2025 can apply** Experience**: Min. 1 year preferred / Freshers with excellent fluency** Salary**:16,000/- to 28,000/- per month + Attractive Incentives(upto 10,000)** Languages**:Proficiency in English & Malayalam** Location**:MG Road, Ernakulam, Kochi, Kerala** **Responsibilities**: - Make...

Job Title:  Call Centre Executive (Male)Department:  Customer Experience / Call Centre Location:  (Specify – e.g., Kochi / Regional Office) Reports To:  Call Centre Manager / Customer Experience Lead Experience Required:  Minimum 1 year in Call Centre or Customer Support Operations About the Role The Call Centre Executive (Male)  will be responsible...

Job Title:  Call Centre Executive (Male)Department:  Customer Experience / Call Centre Location:  (Specify – e.g., Kochi / Regional Office) Reports To:  Call Centre Manager / Customer Experience Lead Experience Required:  Minimum 1 year in Call Centre or Customer Support Operations About the Role The Call Centre Executive (Male)  will be responsible...

Job Title: Call Centre Executive (Male) Department: Customer Experience / Call Centre Location: [Specify – e.g., Kochi / Regional Office] Reports To: Call Centre Manager / Customer Experience Lead Experience Required: Minimum 1 year in Call Centre or Customer Support Operations About the Role The  Call Centre Executive (Male)will be responsible for...

**Call Center Team Leader** (TL) **Location**: Kochi **Salary**: ₹30,000 - ₹34,000 per month **Gender**: Male/Female **Languages**: Hindi and English (Proficiency in both required) **Key Responsibilities**: - Lead, motivate, and manage a team of customer service agents. - Monitor call quality and performance to ensure compliance with company...