Call Centre QA

**Call Center Quality Analyst** (QA) **Location**: Kochi **Salary**: ₹30,000 - ₹34,000 per month **Gender**: Male/Female **Experience**: 1+ years in a Call Center QA role **Key Responsibilities**: - Monitor and evaluate calls for quality assurance and compliance with company policies. - Provide feedback to agents on their performance and suggest...

We are looking for a **Call Centre Collection Executive** proficient in **Malayalam** to handle **outbound collection calls**, follow up with customers on pending payments, and maintain positive customer relationships while ensuring timely recovery. **Key Responsibilities** - Make **outbound collection calls** to customers regarding pending or overdue...

Minimum Six month experience in Tele calling. Call.9947077555 Pay: ₹12,000.00 - ₹25,000.00 per month **Benefits**: - Health insurance - Leave encashment - Provident Fund Supplemental Pay: - Yearly bonus Ability to commute/relocate: - Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (required) **Education**: -...

Who we are: ContactPoint 360, Inc. is a global organization offering onshore & nearshore contact center solutions. We lead with our philosophy of people first and are most passionate about creating employee engagement through new and advanced Business Process Outsourcing (BPO) technologies. We’re proud to call ourselves innovative leaders in the industry...

Who we are: ContactPoint 360, Inc. is a global organization offering onshore & nearshore contact center solutions. We lead with our philosophy of people first and are most passionate about creating employee engagement through new and advanced Business Process Outsourcing (BPO) technologies. We’re proud to call ourselves innovative leaders in the industry...

SALES OR SERVICE CUSTOMERS HANDLING SALES CALL CENTRE - ENQUIRY HANDLING - EFFECTIVE COMMUN ICATION WITH CUSTOMERS - CONVERSION - CUSTOMER SATISFACTION SERVICE CALL CENTRE - REMINDING ABOUT SERVICES - CUSTOMER FEEDBACK - SCHEDULING SERVICES Pay: ₹8,000.00 - ₹12,000.00 per month **Benefits**: - Cell phone reimbursement - Health insurance - Provident...

Job Responsibilities: - Answering phones and explaining the services offered by the company. - Contacting existing customers as well as prospective customers using scripts. - Obtaining customer information and other relevant data. - Asking questions to the customer and understanding their specifications. - Resolving queries and issues related to the...

Tele-calling and follow-up of the leads generated through various sources. - Handle student walk-ins at the Centre. - Capture student profile. - Counsel and guide aspiring students about the various study options (local and international) available. - Student Conversion to meet revenue and product targets for the centre. - Maintain appropriate student...

**Role Description** EMC Hospital is looking for a proactive and empathetic **Patient Coordinator** to join our growing healthcare team. As a key part of the patient experience, you will be the first point of contact for patients, ensuring smooth communication and coordination across departments. If you have a medical background and a passion for patient...

The Call Center Executive (English) will be responsible for handling customer queries, resolving complaints, providing technical assistance, and ensuring customer satisfaction. The Executive will also be responsible for sales and cold-calling as per the requirement. **Qualifications** - Excellent Customer Support and Customer Service skills - Strong...