
Customer Service Assistant
2 weeks ago
**Job Description: Customer Support**
**Location: Bhubaneswar**
**Work Mode: Work from Office**
**Shift Timing: 24/7 Rotational Shifts**
Working Hours: 9 Hours per day
Working Days: 6 Days a week
- __________
Answering the interview call is essential. If you are unable to commit, please do not apply.
You will receive a brief interview call within 3-5 days, so please stay alert and responsive.
If selected, you must attend a WALK-IN interview in Bhubaneswar.
Proficient/Excellent English & Confidence are required.
**Key Responsibilities**:
**Salary**:
Freshers: ₹14,000/month
Experienced: ₹16,000/month
**Work Schedule**:
Shift: 9 hours (including breaks), 6 days/week (rotational)
Female Shift Window: 7 AM - 9 PM
Cab Facility: Not applicable
**Key Responsibilities**:
Handle inbound calls and resolve customer queries.
Provide accurate information on MMT services.
Maintain customer satisfaction and document interactions.
**Requirements**:
Education: Graduation mandatory.
Experience: Min. 1 year of BPO experience (proof required).
Skills: Strong communication, problem-solving, and multitasking.
Pay: ₹14,000.00 - ₹18,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Rotational shift
Supplemental Pay:
- Performance bonus
Ability to commute/relocate:
- Bhubaneshwar, Orissa: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (required)
**Language**:
- English (required)
**Location**:
- Bhubaneshwar, Orissa (required)
Work Location: In person
**Speak with the employer**
+91 8917397886
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