Customer Service

About the Role Key Responsibilities - Provide accurate product/service information and resolve customer queries. - Maintain records of customer interactions and transactions in the CRM system. - Escalate unresolved issues to the appropriate department for further assistance. - Follow up with customers to ensure satisfaction and resolution. - Meet...

About the RoleWe are looking for a friendly and customer-focused Customer Service Representative (CSR) to join our team. In this role, you will be the first point of contact for customers, assisting them with inquiries, resolving issues, and ensuring a positive customer experience. The ideal candidate has excellent communication skills, patience, and a...

**Title: Associate** **Work Location**:Bhubaneswar **Job Type**: 6 Month Contract (can be hired as fulltime) **100% Onsite (Work from Office)** **Pay Rate**: 1.6 LPA to 1.8LPA (Depends on LOB) **Key points**: E-Commerce customer service profile, Voice Process, 24*7 environment (rotational shifts), 6 days working, 1 WO (rotational), one sided cab facility...

Job description - Maintaining call records - Product Knowledge - Maintain Customer Database - Answer Customer inquires - Understanding Customer needs - Make calls - Building report with potential clients - Give reports to reporting manager regularly Education qualification - Graduation Experience - 2 years in calling ( real estate company) prefered **Job...

**Job Description: Customer Support** **Location: Bhubaneswar** **Work Mode: Work from Office** **Shift Timing: 24/7 Rotational Shifts** Working Hours: 9 Hours per day Working Days: 6 Days a week - __________ Answering the interview call is essential. If you are unable to commit, please do not apply. You will receive a brief interview call within 3-5...

**Duties and responsibilities of a customer service representative** - Take ownership of customer issues.... - Troubleshoot problems and drive resolutions.... - Escalate unresolved issues to relevant internal teams.... - Collect prompt and accurate customer feedback.... - Document knowledge as solution articles.... **Salary**: ₹11,600.00 - ₹21,401.14...

**Duties and responsibilities of a customer service representative** - Take ownership of customer issues.... - Troubleshoot problems and drive resolutions.... - Escalate unresolved issues to relevant internal teams.... - Collect prompt and accurate customer feedback.... - Document knowledge as solution articles.... **Salary**: ₹17,600.00 - ₹29,401.14...

**Hiring for Backend Executive** Join our team at as a Backend Executive ! If you have top-notch English skills and a passion for BPO, we want to hear from you. **Roles**: - Non Voice-based Customer Support - Responsible to deliver high quality and productivity results that meet the identified targets. Strong ability to multitask and take fast decisions...

**Job Title**: Customer Service Officer**Job Overview**: The Customer Service Officer will be responsible for interacting with customers, ensuring that their inquiries and issues are resolved in a timely and efficient manner. This role requires strong communication skills, problem-solving abilities, and a customer-focused attitude. **Key...

LocationBhubaneswarWork Experience3 to 5 yearsJob TitleTrainer (Customer Service & POS)Responsibilities:Conduct master training & refresher trainings, staff capacity buildingWondering who we are and what we do?No bragging, but we are the first HubSpot Diamond Partner agency in India and SEA and the only HubSpot Advanced Implementation Certified Partner...