Customer Service Assistant
4 days ago
**Greetings from Tech Mahindra Bhubaneshwar**
**Interview Date: - 8th,9th,11th,12th 13th and 14th August**
**Interview Time: -**
**11: 00 AM to 2 PM.**
**Job Title: Customer Service Representative**
**Company: Tech Mahindra**
**Location: Maitree Vihar, Bhubaneswar, Odisha-751023**
**Number of Openings: 220**
**Age Criteria - 18 year to 35 year can apply**
**Fresher and Experienced: Both are welcome to apply**
**Salary Range: 1,99,000 2,40,000 per annum (13,400 to 17,000 Rs based on English communication)**
**Contact - 7749914789**
**Salary for Hindi & Englishprocess: - 1,99,000 LPA (13,400 Rs per month)**
**Salary for English Process - 1,99,000 LPA to 2,40,000 LPA (13,400 Rs month to 17,000 Rs per month)**
**Key Responsibilities**:
- **Typing speed required: 30 WPM with 90 % Accuracy**
**- Excellent Communication in Hindi and English is compulsory**
- Handle inbound and outbound customer calls professionally.
- Resolve customer complaints, queries, and provide accurate information.
- Ensure timely follow-ups and escalation of critical issues when required.
**Eligibility Criteria**:
- **Fluent in English (spoken and written) with strong communication skills.**
- Ability to work in rotational shifts (including night shifts).
- Basic computer knowledge and familiarity with CRM tools is a plus.
- Strong problem-solving skills and a customer-centric approach.
**Why Join Tech Mahindra?**
**- Competitive salary package (1.99LPA to 2.4LPA per annum).**
**- Cab facility available for night shifts (range: 10 to 20 km)**
**- 6 working days with 1 rotational week off**
- Professional growth and career advancement opportunities.
- Employee-friendly work environment with learning & development programs.
- Health benefits
**Regards**
**Tech Mahindra Bhubaneswar**
**Job Types**: Full-time, Fresher, Contractual / Temporary
Contract length: 4 months
Pay: ₹13,400.00 - ₹17,200.00 per month
**Benefits**:
- Health insurance
- Life insurance
- Provident Fund
**Language**:
- English (required)
- Hindi (required)
Work Location: In person
Expected Start Date: 08/08/2025
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