Customer Service Assistant
1 week ago
Job description:
Responsibilities: Female candidates only
- Make outbound/inbound calls to customers and handle queries.
- Follow up with leads and maintain client relationships.
- Per day 200 calls
- Maintain and update customer databases.
- Assist in preparing reports, documentation, and MIS.
- Coordinate with internal teams for smooth operations.
Requirements:
- Female candidates only
- 12th Pass/Graduate.
- Good communication skills (Hindi/English, regional language preferred).
- Basic computer knowledge (MS Office, email).
- Prior tele-calling/back office experience preferred.
Job Type: Full-time
Pay: ₹7, ₹10,615.41 per month
Benefits:
- Flexible schedule
- Health insurance
- Leave encashment
Experience:
- Total work: 4 years (Required)
- Customer support: 3 years (Required)
Language:
- English (Required)
- Hindi (Preferred)
Work Location: In person
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