Executive - Customer Service

2 hours ago

Bhubaneswar Orissa, India WIZMAN Full time

Position Executive - Customer Service (Real Estate Back Office Marketing)
- MIS handling as in Collection & Customer Chart, Demand Tracker, Agreement Tracker, Collection Report & Service Tax Report
- Executing all Post sales documentations like preparing & sending allotment letter, raising demand letters - reminder letters - interest letters, coordination for signing of agreements, issuing money

receipts, preparing Possession related documents, flat handover, resale nomination processing & cancellation processing
- Follow up of concerned customers with dues and preparing weekly & monthly collection forecast
- Liaison with collection department and putting the stocks for sale, if any cancellation happens
- Preparation of NOC, Tripartite agreement, etc for bank loan purpose.
- Follow up with banks and other financial institutions for disbursements of payments
- Render support and administrative services for smooth functioning of department
- Excellent communication skills
- Coordination with legal dept. for solving customer’s queries and/or bank’s queries for project sanctioning
- Client Coordination and handling queries of clients
- Register all details and transactions of customers on Software /FAR Vision
- Liaison between project team, engineering dept. and sales team on construction status and snag issues.
- Handling customer care and customer relationship management.
- Coordinating handover process with project team for smooth handover and solving snag issues etc.
- Strong communication skills in English, Hindi and Oriya.
- Excellent negotiation skills, pleasant personality, analytical bend of mind, through in MIS.
- Self-motivated team player.

Location : Bhubaneswar

Salary : 4.5Lakhs

Thanks

Team WIZMAN

**Job Types**: Full-time, Permanent

Pay: ₹300,000.00 - ₹500,000.00 per year

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 4 years (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

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