Customer Care Executive

2 days ago

Bhubaneswar Orissa, India VEER MEDICA PRIVATE LIMITED Full time

Job Title: Customer Care Executive

Department: Customer Support / Client Services

Reports to: Customer Service Manager / Team Lead

Job Summary:
The Customer Care Executive is the initial point of contact for customers, addressing inquiries, complaints, and disseminating information on products and services. The role plays a critical part in establishing robust customer relationships and in maintaining a high level of customer satisfaction.

Key Responsibilities:
Use right tools and methods to provide accurate, valid, and complete information to the customer.

Resolve customer complaints, offer suitable solutions and alternatives, and follow up with customers to ensure resolution.

Record customer interactions, process customer accounts, and document information.

Escalate the matter to the right department if necessary.

Adhere to communication procedures, guidelines, and policies.

Achieve or surpass customer service goals and performance standards.

Be current on product information and company news to be able to properly assist customers.

Cooperate with other team members to enhance the customer experience.

Key Skills and Competencies:
Strong communication and interpersonal skills.

Strong problem-solving and analytical skills.

Patience and ability to deal with difficult customers in a calm and professional manner.

Attention to detail and organizational skills.

Ability to thrive in a high-paced environment and multitask.

**Requirements**:
High school diploma minimum; communications, business, or related degree preferred.

Past experience as a customer service representative is a plus.

English and local language proficiency is desired.

Working Conditions:
May be expected to work shifts, evenings, weekends, and holidays.

Position might be office-based or at home, depending on the organization.

**Job Types**: Part-time, Permanent, Fresher, Internship, Contractual / Temporary
Contract length: 12 months

Pay: ₹28,086.00 - ₹34,105.20 per month

Expected hours: 56 per week

**Benefits**:

- Cell phone reimbursement
- Food provided
- Health insurance
- Work from home

Schedule:

- Day shift
- Monday to Friday
- Night shift
- Rotational shift

Supplemental Pay:

- Joining bonus
- Overtime pay
- Performance bonus
- Quarterly bonus
- Yearly bonus

**Language**:

- Hindi (required)
- English (preferred)

Work Location: In person

**Speak with the employer**
+91 7978739221

  • Customer Care Executive

    3 days ago

    Bhubaneswar, Orissa, India Triconn Solutions Full time

    **POSITION: CUSTOMER CARE EXECUTIVE** **SALARY : UPTO 35K (NEGOTIABLE)** **EXPERIENCE: 3YR+** RESPONSIBILITY - Provide accurate information about products, services, and company policies to customers. - Address and resolve customer complaints and issues promptly and effectively. - Escalate complex or unresolved issues to the appropriate department or...

  • Customer Care Executive

    5 days ago

    Baramunda, Bhubaneswar, Orissa, India Odisha Job Consultancy Full time

    Greetings from **Odisha Job Consultancy**!! Position - **Customer Care Executive** **Customer Care Executive** is Responsible for providing exceptional customer support through various communication channels. Addressing inquiries, resolving issues, and ensuring customer satisfaction. Maintaining accurate records, collaborating with teams, and upholding...

  • Customer Care Executive

    2 days ago

    Bhubaneswar, Orissa, India 10x Growth Accelerator Full time

    **Job Title: Customer Support Executive - Inbound Voice Process** **Location**:Bhubaneswar (Work from Office) Shift: 24/7 Rotational (Female shift window: 7 AM - 9 PM) Working Days: 6 days/week | 9-hour shifts **Key Responsibilities**: - Handle inbound/outbound customer calls - Resolve queries and provide accurate information - Document interactions and...

  • Customer Care Executive

    3 days ago

    Bhubaneswar, Orissa, India 10xgrowthaccelerator Full time ₹ 1,50,000 - ₹ 2,50,000 per year

    Voice Process (Bhubaneswar)Location: Rajmahal, Bhubaneswar (BBSR)Position: Customer Support Executive –(Domestic Voice)Hiring Type: Male Candidates OnlyWork Mode: Work From OfficeShifts: 24/7 Rotational ShiftsWorking Days: 6 Days Working | 1 Rotational Week OffEligibility CriteriaEducationUndergraduates, Graduates, and Postgraduates can...

  • Customer Care Executive

    3 days ago

    Bhubaneswar, Orissa, India 10x Growth Accelerator Full time ₹ 1,50,000 - ₹ 2,50,000 per year

    Voice Process (Bhubaneswar)Location: Rajmahal, Bhubaneswar (BBSR)Position: Customer Support Executive – MMTL (Domestic Voice)Hiring Type: Male Candidates OnlyWork Mode: Work From OfficeShifts: 24/7 Rotational ShiftsWorking Days: 6 Days Working | 1 Rotational Week OffEligibility CriteriaEducationUndergraduates, Graduates, and Postgraduates can...

  • Customer Care Executive

    3 days ago

    Bhubaneswar, Orissa, India Upskill Academy Full time ₹ 1,44,000 - ₹ 2,33,000 per year

    Voice Process (Bhubaneswar)Location: Rajmahal, Bhubaneswar (BBSR)Position: Customer Support Executive –(Domestic Voice)Hiring Type: Male Candidates OnlyWork Mode: Work From OfficeShifts: 24/7 Rotational ShiftsWorking Days: 6 Days Working | 1 Rotational Week OffEligibility CriteriaEducationUndergraduates, Graduates, and Postgraduates can...

  • Customer Care Executive-bbsr

    2 days ago

    Bhubaneswar, Orissa, India 10x Growth Accelerator Full time

    **Job Title: Customer Support Executive - Inbound Voice Process** **Location**:Bhubaneswar (Work from Office) Shift: 24/7 Rotational (Female shift window: 7 AM - 9 PM) Working Days: 6 days/week | 9-hour shifts **Key Responsibilities**: - Handle inbound/outbound customer calls - Resolve queries and provide accurate information - Document interactions and...

  • Executive - Optometrist

    5 days ago

    Bhubaneswar, Orissa, India Care Netram Full time ₹ 1,50,000 - ₹ 3,00,000 per year

    designation- OptometristJob Type- Full Time, RegularAge Preference – 20 years and aboveGender Preference – Male/FemaleLocation: BhubaneswarQualification- Bachelor Degree /Diploma in Optometry from reputed University ( Fresher or Experienced both). Internship from a renowned eye hospitalSalary & Perks INR-25000 INR/ incentive extra on target achievement...

  • Executive - Customer Service

    2 hours ago

    Bhubaneswar, Orissa, India WIZMAN Full time

    Position Executive - Customer Service (Real Estate Back Office Marketing) - MIS handling as in Collection & Customer Chart, Demand Tracker, Agreement Tracker, Collection Report & Service Tax Report - Executing all Post sales documentations like preparing & sending allotment letter, raising demand letters - reminder letters - interest letters, coordination...

  • executive optometrist

    1 week ago

    Bhubaneswar, Orissa, India Care Netram Full time ₹ 1,20,000 - ₹ 3,00,000 per year

    designation- OptometristJob Type- Full Time, RegularAge Preference – 20 years and aboveGender Preference – Male/FemaleLocation: BhubaneswerQualification- Bachelor Degree /Diploma in Optometry from reputed University ( Fresher or Experienced both). Internship from a renowned eye hospitalSalary & Perks INR-25000 INR/ incentive extra on target achievement...