Cec Officer
2 days ago
**CEC Officer - Outbound**
Department-Customer Experience Center
Location-Thane
Reporting Relationship-CEC - Team Leader - Outbound
Position Grade-Assistant Manager
**Job Role**
Ø Calling customers for various service and sales related campaigns - related to Retail Liabilities or Retail Assets
Ø Responsible for quality communication and customer servicing within laid down productivity and service benchmarks
Ø Cross selling of various bank products
Ø Attaining Targets on sales conversions and cross selling
Ø Ensure customer “delight” and consistent service experience
Ø Graduate
Ø Excellent communication skills - Verbal & Written
Ø Flair for Sales
Ø Flexible to get scattered 8 Week Offs in a month with 9hours shift
Ø Good listening skills and strong communication abilities.
Ø Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity
Ø Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers
Pay: ₹25,000.00 - ₹26,667.00 per month
**Benefits**:
- Health insurance
- Leave encashment
- Life insurance
- Paid time off
- Provident Fund
Supplemental Pay:
- Performance bonus
Ability to commute/relocate:
- Wagle Estate, Thane, Maharashtra: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- Bachelor's (required)
**Language**:
- English (required)
**Location**:
- Wagle Estate, Thane, Maharashtra (required)
Work Location: In person
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