
Cec Officer
4 weeks ago
Job Category KMBL Degree Level Bachelor s Degree The CEC Officer plays a crucial role in managing customer relationships and ensuring their satisfaction This position demands strong organizational and communication skills to handle the high volume of incoming customer queries related to consumer durables Join us to make a difference in the lives of our customers every day Responsibilities Handle high volume of customer calls emails and letters regarding consumer durable queries in a timely manner Ensure accurate and efficient resolution of customer issues by coordinating with internal teams Maintain records of customer interactions and outcomes updating systems accordingly Identify and escalate complex issues to the Team Leader Manager Follow up with customers to ensure their satisfaction and feedback on resolution effectiveness Qualifications Graduate in any discipline with excellent communication skills Experience in a customer service role preferably in a contact center Strong organizational and multitasking abilities Proficiency in Microsoft Office and basic computer operations Good analytical skills with a detail-oriented mindset
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Thane, Maharashtra, India Kotak Mahindra Bank Full timeJob Category KMBL Degree Level Bachelor s Degree Posting Description for Candidates CEC Officer Department Customer Experience Center Location Thane Noida Bangalore Reporting Relationship CEC - Team Leader - Inbound Position Grade Assistant Manager Job Role To Attend the inbound calls of customers in Credit Cards and process the queries requests to customer...
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▷ Urgent: CEC Officer
4 weeks ago
Mumbai, India Kotak Mahindra Bank Limited Full timeJob Description The CEC Officer plays a crucial role in managing customer relationships and ensuring their satisfaction. This position demands strong organizational and communication skills to handle the high volume of incoming customer queries related to consumer durables. Join us to make a difference in the lives of our customers every day!
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▷ Urgent! Cec Officer
3 weeks ago
Thane, Maharashtra, India Kotak Mahindra Bank Full timeJob Category KMBL Degree Level Bachelor s Degree CEC Officer - Inbound - Privy Department Customer Experience Center Location Thane Bangalore Reporting Relationship CEC - Team Leader - Inbound Position Grade Assistant Manager Deputy Manager Job Role To Attend the inbound calls of customers in both Retail Liabilities Credit Cards and process the...
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Cec Team Coach
2 weeks ago
Thane, Maharashtra, India Kotak Mahindra Bank Full timeJob Category KMBL Degree Level Bachelor s Degree CEC Team Coach - Inbound Retail Liabilities Department Customer Experience Center Location Thane Noida Bangalore Reporting Relationship CEC Team Manager - Inbound Position Grade Team Coach Job Role Responsible for managing a team of officers handling inbound calls in Retail Liabilities Manage Team to deliver...
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Thane, Maharashtra, India Kotak Mahindra Bank Full timeJob Category KMBL Degree Level Bachelor s Degree As a CEC Verifier you will play a crucial role in our Customer Experience Center specifically within the Inbound-Retail Liabilities team Your primary responsibility will be to verify insurance leads generated by our CEC officers ensuring the accuracy and integrity of the information This role is...
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[Urgent Search] Cec Officer
4 weeks ago
Thane, Maharashtra, India Kotak Mahindra Bank Full timeJob Category KMBLDegree Level Bachelor s Degree CEC Officer - Inbound - Retail LiabilitiesDepartment Customer Experience Center Location Thane Noida Bangalore Reporting Relationship CEC - Team Leader - Inbound Position Grade Assistant ManagerJob Role To Attend the inbound calls of customers in Retail Liabilities and process the queries requests to...
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[3 Days Left] Cec Officer
1 week ago
Thane, Maharashtra, India Kotak Mahindra Bank Full timeJob Category KMBL Degree Level Bachelor s Degree CEC Officer - Inbound - Retail Liabilities Department Customer Experience Center Location Thane Noida Bangalore Reporting Relationship CEC - Team Leader - Inbound Position Grade Assistant Manager Job Role To Attend the inbound calls of customers in Retail Liabilities and process the queries requests to...
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Cec-relationship Manager-vrm-branch Banking-vrm
2 weeks ago
Thane, Maharashtra, India Kotak Mahindra Bank Full timeJob Category KMBL Degree Level Bachelor s Degree CEC-Relationship Manager-VRM Enter Custom Internal Posting Description Short Description for Internal Candidates Job Role o To exclusively handle Wealth Privy Outbound calls- schedule equivalent experience profiles from other competitors Differentiated training to make them universal phone banking officers -...
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Thane, Maharashtra, India Kotak Mahindra Bank Full timeJob Category KMBL Degree Level Bachelor s Degree CEC Officer - Inbound - 811 CUFD Customer Unfreeze Department Department Customer Experience Center Location Thane Noida Reporting Relationship CEC - Team Leader - Inbound Position Grade Assistant Manager Deputy Manager Job Role To attend the inbound calls icommit make outbound calls to customers in 811 CUFD...
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International Telecaller Executive
6 days ago
Mumbai, India Onesource Atreus Full time**CEC Officer - Inbound - Retail Liabilities** - Department Customer Experience Center Location: - Thane Reporting Relationship CEC - Team Leader - Inbound Position Grade Assistant Manager - 1-2 years with 6 months which should to be in customer service role - Understanding of call center industry an advantage - Shift Timings : *Rotational* Males - 24*7,...