
Sales Call Auditor
4 days ago
**Position-**Quality Analyst/Sales call Auditor
**Location**: Noida Uttar Pradesh
**Type**: Full-time
**Overview**:
**Key Responsibilities**:
- **Live Listening of Calls**: Monitor live calls to assess the performance of sales representatives, ensuring compliance with company standards and providing real-time feedback.
- **Feedback to Sales Team**: Conduct detailed evaluations of sales calls and provide actionable feedback to help improve communication skills and sales techniques.
- **Listen to Call Recordings**: Review recorded calls to ensure consistency and identify areas for improvement.
- **Giving Training**: Develop and deliver training programs to the sales team based on observed trends and identified needs, fostering continuous improvement.
**Qualifications**:
- Proven experience in a quality assurance or auditing role, preferably within a sales environment.
- Excellent listening and analytical skills.
- Strong communication and interpersonal abilities.
- Attention to detail and a commitment to excellence.
- Ability to provide constructive feedback in a positive manner.
- Experience in conducting training sessions is a plus.
**What We Offer**:
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A supportive and collaborative work environment.
Pay: ₹20,000.00 - ₹35,000.00 per month
**Benefits**:
- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund
Schedule:
- Monday to Friday
- Night shift
Shift availability:
- Night Shift (required)
Work Location: In person
**Speak with the employer**
+91 8130449772
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