Sales Call Auditor

4 days ago


Noida Uttar Pradesh, India RCV Technologies Full time

**Position-**Quality Analyst/Sales call Auditor

**Location**: Noida Uttar Pradesh

**Type**: Full-time

**Overview**:
**Key Responsibilities**:

- **Live Listening of Calls**: Monitor live calls to assess the performance of sales representatives, ensuring compliance with company standards and providing real-time feedback.
- **Feedback to Sales Team**: Conduct detailed evaluations of sales calls and provide actionable feedback to help improve communication skills and sales techniques.
- **Listen to Call Recordings**: Review recorded calls to ensure consistency and identify areas for improvement.
- **Giving Training**: Develop and deliver training programs to the sales team based on observed trends and identified needs, fostering continuous improvement.

**Qualifications**:

- Proven experience in a quality assurance or auditing role, preferably within a sales environment.
- Excellent listening and analytical skills.
- Strong communication and interpersonal abilities.
- Attention to detail and a commitment to excellence.
- Ability to provide constructive feedback in a positive manner.
- Experience in conducting training sessions is a plus.

**What We Offer**:

- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A supportive and collaborative work environment.

Pay: ₹20,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund

Schedule:

- Monday to Friday
- Night shift

Shift availability:

- Night Shift (required)

Work Location: In person

**Speak with the employer**
+91 8130449772


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