
Quality Auditor Sales Calls
4 days ago
**Key Responsibilities**:
- Evaluate sales calls for quality, compliance, and accuracy, ensuring alignment with company standards.
- Provide constructive feedback to sales representatives to improve their performance.
- Identify trends and areas for improvement in sales call techniques and customer interactions.
- Maintain and update quality evaluation criteria as needed.
- Collaborate with management to develop and implement improvement plans.
- Document findings and create detailed reports on call audits.
**Qualifications**:
- Previous experience in quality assurance, auditing, or a similar role.
- Strong communication skills, both written and verbal.
- Knowledge of sales processes and customer service best practices.
- Attention to detail and ability to identify key areas for improvement.
- Proficient in using call monitoring tools and software.
**Job Types**: Full-time, Permanent
Pay: ₹25,000.00 - ₹35,000.00 per month
**Benefits**:
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
- Fixed shift
- Monday to Friday
- Morning shift
Ability to commute/relocate:
- Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (preferred)
Work Location: In person
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