Quality Auditor Sales Calls

4 days ago


Noida Uttar Pradesh, India Super Scholar Full time

**Key Responsibilities**:

- Evaluate sales calls for quality, compliance, and accuracy, ensuring alignment with company standards.
- Provide constructive feedback to sales representatives to improve their performance.
- Identify trends and areas for improvement in sales call techniques and customer interactions.
- Maintain and update quality evaluation criteria as needed.
- Collaborate with management to develop and implement improvement plans.
- Document findings and create detailed reports on call audits.

**Qualifications**:

- Previous experience in quality assurance, auditing, or a similar role.
- Strong communication skills, both written and verbal.
- Knowledge of sales processes and customer service best practices.
- Attention to detail and ability to identify key areas for improvement.
- Proficient in using call monitoring tools and software.

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Fixed shift
- Monday to Friday
- Morning shift

Ability to commute/relocate:

- Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (preferred)

Work Location: In person


  • Sales Call Auditor

    4 days ago


    Noida, Uttar Pradesh, India RCV Technologies Full time

    **Position-**Quality Analyst/Sales call Auditor **Location**: Noida Uttar Pradesh **Type**: Full-time **Overview**: **Key Responsibilities**: - **Live Listening of Calls**: Monitor live calls to assess the performance of sales representatives, ensuring compliance with company standards and providing real-time feedback. - **Feedback to Sales Team**:...


  • Noida, Uttar Pradesh, India HCAH SUVITAS Full time

    Job Opportunity: Call Quality Auditor Qualification: Any Science Degree Location: Sector 125, Noida Experience: 1 + Year ( Hospital / Healthcare Preferred ) **Salary**: 30,000 - 40,000 CTC Shift: General Shift **Job Types**: Full-time, Permanent Pay: ₹30,000.00 - ₹40,000.00 per month Schedule: - Day shift Work Location: In person **Speak with the...


  • Noida, Uttar Pradesh, India Khan Global Studies pvt ltd Full time

    **Position Overview**:The Call Auditor is responsible for evaluating and analyzing customer service interactions to ensure high-quality standards are maintained. This role involves listening to and reviewing recorded phone calls, providing feedback to customer service representatives, and identifying areas for improvement to enhance customer satisfaction and...

  • Quality Auditor

    5 days ago


    Noida, Uttar Pradesh, India Livekeeping Technologies Pvt Ltd Full time

    **Position Description**: The Quality Auditor will be responsible for conducting audits, ensuring that company processes, products, and services meet both internal and external quality standards. They will work closely with team members to identify areas of improvement, ensure compliance with established quality parameters, and help enhance overall...

  • Quality Auditor

    1 week ago


    Noida, Uttar Pradesh, India IDAMTAT TECHNOLOGIES & SERVICES LLP Full time

    **Job Description: Quality Auditor - Collections Process (Mid - Level)** **Position: Quality Auditor - Collections Process** - Total positions - 10 - 3 - Bengali - 3 - Marathi - 2 - Tamil & Telgue - 2 - Kannada. - Location: Noida Sector 63 - Employment Type: Full-Time - Experience Required: Minimum 1 year in Collections process - Level: Mid-Level **About...

  • Call Quality Auditor

    22 hours ago


    Noida, Uttar Pradesh, India TransMon -Simplify Cx Operations Management Full time ₹ 2,64,000 per year

    Job descriptionWe are hiring a Quality Auditor at Wyzmindz Solution Private Limited. The role is focused on auditing customer interactions, ensuring compliance, and driving quality improvements in a BPO setup.Key Responsibilities:Conduct audits of calls, emails, chats, and complaint audits.Identify gaps, share feedback with agents/teams, and suggest...

  • Quality Auditor

    4 days ago


    Noida, Uttar Pradesh, India WYZMINDZ Solutions Private Limited Full time

    **Job Description - Quality Auditor** We are hiring a Quality Auditor at Wyzmindz Solution Private Limited. The role is focused on auditing customer interactions, ensuring compliance, and driving quality improvements in a BPO setup. Key Responsibilities: Identify gaps, share feedback with agents/teams, and suggest improvements. Maintain audit reports and...

  • Quality Auditor

    1 day ago


    Noida, Uttar Pradesh, India Super Scholar Full time

    Certification as a Quality Auditor (e.g. CQA, CQIA) - Experience with statistical process control techniques - Experience with root cause analysis techniques - Experience in the automotive industry - Bachelor's degree in a relevant field (e.g. engineering, science, quality management) - Minimum of 1 year of experience in a quality control role - Strong...


  • Noida, India Crewman solutions Pvt Ltd Full time

    Job description - Good Experience in Call Audit - Minimum 2-5+ years of Experience in call auditing Skills Quality analyst in BPO/Call center. - Strong knowledge of customer care processes and techniques. - Should be a good Team Player. - Should have ideas to improve the quality. **Preferred industry: BPO** - Roles and responsibilities: - Randomly audit...

  • Quality Auditor

    4 days ago


    Noida, Uttar Pradesh, India WYZMINDZ Solutions Private Limited Full time ₹ 2,16,000 - ₹ 2,40,000 per year

    Job Description – Quality AuditorWe are hiring a Quality Auditor at Wyzmindz Solution Private Limited. The role is focused on auditing customer interactions, ensuring compliance, and driving quality improvements in a BPO setup.Key Responsibilities:Conduct audits of calls, emails, chats, and complaint audits.Identify gaps, share feedback with agents/teams,...