Customer Support

**What You’ll Be Doing**: Serve as the primary point of contact for Magic users, ensuring they receive top-notch support. Respond promptly to customer inquiries via Intercom, adhering to SLA timelines. Troubleshoot and resolve issues, providing clear, user-friendly guidance. Collaborate with the Product and Engineering teams to tackle complex issues and...

**Job Title**: Customer Support Specialist **Location**: Work fom home **Employment Type**: Full-time/Part-time **Job Overview**: We are seeking a dedicated and empathetic Customer Support Specialist to join our team. In this role, you will be the first point of contact for our customers, helping to resolve their issues, answer questions, and ensure a...

**Role: Customer Support Associate** **Exp:1+ Years** **Location: Remote** **ROLES AND Responsibilities**: - Calling active and budding clients, Inbound and Outbound process. - Answering phones and explaining the product and services offered by the company. - Regular following up with the customer. - Contacting existing customers as well as prospective...

We are seeking a highly motivated and customer-focused individual to join our Customer Support team. As a Customer Support Executive, you will provide exceptional support to our customers, resolving their queries and concerns in a timely and professional manner.Key ResponsibilitiesHandle customer inquiries via phone, email and chat.Provide accurate and...

**Job description** **About us**: Quanteq Solutions is known as a renowned BPO possessing good experience in the industry by offering a quality-focused Inbound and Outbound solution, providing exceptional services and unparalleled customer satisfaction. As part of our dedication to delivering excellence, we are seeking a skilled Customer Disputes Specialist...

Job Title: Subject Matter Expert (SME) - Customer Support **Location**: [Remote] **Job Type**: [Full-time] **Department**: Customer Support / Operations **Reports To**: Customer Support Manager / Director of Operations Job Summary: The Subject Matter Expert (SME) - Customer Support is responsible for providing expert-level knowledge, guidance, and support...

Brandwatch, a Cision product, empowers over 5,000 of the world’s most admired companies to understand and engage with customers at the speed of social. Combining pioneering, AI-enriched digital consumer intelligence with industry-leading social media management tools, Brandwatch offers a complementary suite of specialized, best-in-class products and...

**Customer Support Admin** **Primary Responsibilities**: - Customer Assistance: Address inquiries, complaints, and support requests professionally. - Technical Support: Provide troubleshooting and problem-solving assistance to customers. - CRM Management: Maintain accurate records of customer interactions using CRM tools. - Feedback Collection: Gather...

NOTE: PLEASE READ THE JOB DESCRIPTION BEFORE APPLYING.Position: Customer support or customer happiness engineer.Works & responsibilitiesAnswer questions asked by customers via email.Provide technical help to customers.Help customers to setup application in there hosting.Regular document improvementsIdentify the feature most asked by...

**Job Preview: Technical Support Engineer** - **Role**: Technical Support Engineer - **Designation**: Graduate Engineering Trainee - **Work Location**: Mangalore - **Shift**: 9 hours per day, with shift changes every 4 weeks. (4 shifts) **Role Overview**: **Required Qualifications**: - **Education**: BE, BTech, MCA, MTech, BCA, BSc Computers, MSc computers...