Customer Support Executive

1 day ago


Remote, India MTechZilla Full time ₹ 3,50,000 - ₹ 4,50,000 per year

About Us

At MTechZilla, we are passionate about building innovative tech solutions that empower businesses to thrive in the digital age. We're currently seeking an experienced Customer Support Executive to join our dynamic team.

Role Overview

As a Customer Support Executive, you will be responsible for helping our clients' customers solve their issues effectively and efficiently.

Responsibilities

  • Provide timely and accurate customer support via phone, email, and chat.
  • Identify and troubleshoot customer issues, providing effective solutions.
  • Document and track customer interactions and resolutions.
  • Collaborate with other teams to resolve complex issues.
  • Maintain a high level of customer satisfaction through excellent support.
  • Continuously improve support processes and tools.

Requirements

  • 4+ years of experience in customer support.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities.
  • Experience with support tools and CRM software.
  • Ability to work independently and as part of a team.
  • Strong organisational and multitasking skills.

What We Offer

  • Competitive salary and benefits package.
  • Flexible working hours and remote work opportunities.
  • A collaborative and inclusive team culture.
  • Opportunities for professional growth and development.
  • Exposure to cutting-edge technologies and projects.

Hiring Process

  • Screening calls.
  • Interview with the team.
  • HR Round.
  • Onboarding.

Job Types: Full-time, Permanent

Pay: ₹350, ₹450,000.00 per year

Benefits:

  • Flexible schedule
  • Leave encashment
  • Paid sick time
  • Paid time off
  • Provident Fund
  • Work from home

Application Question(s):

  • Can you fill this position Immediately?

Experience:

  • CRM software: 4 years (Preferred)
  • Customer support: 4 years (Preferred)

Shift availability:

  • Night Shift (Preferred)

Work Location: Remote


  • Customer Support

    4 days ago


    Remote, India Asa Support Full time

    **What You’ll Be Doing**: Serve as the primary point of contact for Magic users, ensuring they receive top-notch support. Respond promptly to customer inquiries via Intercom, adhering to SLA timelines. Troubleshoot and resolve issues, providing clear, user-friendly guidance. Collaborate with the Product and Engineering teams to tackle complex issues and...


  • Remote, India Capital Street fx Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    We are a dynamic trading company looking for a highly motivated and enthusiastic Customer Support Executive to join our team. As a Customer Support Executive you will be responsible for providing exceptional support to our customers, resolving their queries and ensuring their satisfaction.Job Responsibilities:Respond to customer inquiries via phone, email...


  • Remote, India Shoperies Full time ₹ 3,00,000 - ₹ 3,60,000 per year

    is a growing online retailer for Indian groceries in the greater Seattle area. We bring every day fresh groceries to our customers delivering to 18 different cities in the Seattle area.We are looking to add customer support executives to our team. Customer Support is core to Shoperies service. Our support team ensures that customers have a great experience...


  • Remote, India MANAH Wellness Full time

    **JOB DESCRIPTION** **CANDIDATES FROM PUNE ARE PREFERRED** Job Title**:Customer Care Executive** Company: Manah Wellness **Role & Responsibilities**: - Handling customer inquiries: The Customer Care Executive is responsible for answering customer inquiries related to product information, pricing, and any other queries related to clients wellbeing. -...


  • Remote, India Maan Source Full time

    **Central Ops Support Executive** The Central Ops Support Executive is expected to remotely support the daily operations of sellers, including daily metrics monitoring, triggering on field support to sellers and audits, stake holder management, within and outside of Amazon, rolling out of new processes, and running central control centres. The job requires...

  • Customer Support

    6 days ago


    Remote, India Capital Street fx Full time

    We are seeking a highly motivated and customer-focused individual to join our Customer Support team. As a Customer Support Executive, you will provide exceptional support to our customers, resolving their queries and concerns in a timely and professional manner. Key Responsibilities 2. Provide accurate and timely solutions to customer queries. 3. Resolve...

  • Sales Executive

    1 week ago


    Remote, India The Executive Full time

    **Job Title**: Sales Executive **Location**: Ahmedabad, Pune, Navi Mumbai, Vapi **Salary**: ₹25,000 per month **Experience**: Minimum 2 years (Industrial B2B Sales) **Education**: BBA / MBA in Sales (or equivalent experience) **Age**: 25 years & above **Responsibility** - Achieving growth and hitting sales targets by Designing and implementing a strategic...


  • Remote, India Futwork Full time

    Job Role**:Customer Support executive** **Responsibilities.** 1. speak to the leads and resolve their queries that they are facing. 2.To understand customer's requirement and accordingly help them to resolve their Issues. **Requirement** Inbound calling experience is must. In 9 hours of shift 8 hours of Login time is must. **Salary**:...


  • Remote, India Click Retina Digital Marketing Services Full time ₹ 96,000 - ₹ 1,20,000 per year

    We are looking for a Customer Support Executive (Fresher & Exp both can apply).We strongly encourage people who are interested in the role to apply.To be considered for this role, you should have good communication & writing skills, they're patient, empathetic, and passionately communicative.Problem-solving also comes naturally to customer care...


  • Remote, India The Gemini Full time

    **Job Summary** The HIS Support & Implementation Executive will be responsible for deploying, configuring, supporting, and maintaining Hospital Information Systems (HIS) at healthcare facilities. The role entails close collaboration with hospital staff, technical teams, and stakeholders to ensure smooth implementation and efficient operation of HIS modules....