Customer Support

10 hours ago

Remote, India Tekhunt Solutions Full time

**Role: Customer Support Associate**

**Exp:1+ Years**

**Location: Remote**

**ROLES AND Responsibilities**:

- Calling active and budding clients, Inbound and Outbound process.
- Answering phones and explaining the product and services offered by the company.
- Regular following up with the customer.
- Contacting existing customers as well as prospective customers
- Maintaining the database of the customers on a regular basis.
- Obtaining customer information and other relevant data.
- Resolving queries and issues related to the products and services.
- Suggesting solutions based on customer’s needs and requirements.
- sales target.
- Proficient in MS Office. A lot of work would be data driven and would require maintaining
- reports.
- Ready to stretch limits to achieve goals.

**Required Skills**:

- Graduates with 1 year experience in customer service
- Excellent in English
- Salary : 22K CTC, 17.5K TH
- 6 days working & 1 rotational week off
- Shift Timings : 24/7 rotational shift
- Should have their own laptop and WIFI connection
- Laptop configuration : 8GB RAM, i5 processor, Windows 10
- Should have all relevant documents

Customer service, Voice Process, BPO, Business Process Outsourcing, Non voice, Remote, Work From Home, Customer care Executive, Customer Support Executive, BPO Vacancy.

**Salary**: ₹17,000.00 - ₹22,000.00 per month

**Benefits**:

- Work from home

Schedule:

- Day shift

Work Location: Remote

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