Customer Support Executive

13 hours ago

Remote, India edutinker Full time

**Remote-But base location should be Mumbai**

**Requirements and Skills**:
Strong working knowledge of the Microsoft Office Suite products

**(MS Word and Excel etc.)**
- Experience as a Customer Support Specialist or similar CS role
- Familiarity with school ERP domain
- Experience in using help desk software and remote support tools
- Excellent communication and problem-solving skills
- Multi-tasking abilities
- Patience while handling challenging situations
- Comfortable to visit various schools

**Must have their Desktop or Laptop**

**Responsibilities**:

- Responding to customer queries in a timely and accurate way,
- Identify customer needs and help customers use specific features
- Analyze and report product malfunctions

(for example, by testing different scenarios or impersonating users)
- Monitor customer complaints and reach out to provide assistance
- Share feature requests and effective workarounds with team members
- Inform customers about new features and functionalities
- Follow up with customers to ensure their technical issues are resolved.
- Gather customer feedback and share it with our Product, Sales, and

Marketing teams.
- Assist in training Junior Customer Support Representatives.

Pay: ₹20,000.00 - ₹25,000.00 per month

Application Question(s):

- Do You have Laptop and Internet Connection
- Current/Last CTC?
- Are you good in english communication?

**Experience**:

- Customer Support: 1 year (preferred)

Willingness to travel:

- 50% (required)

Work Location: Remote

  • Customer Support

    1 week ago

    Remote, India Asa Support Full time

    **What You’ll Be Doing**: Serve as the primary point of contact for Magic users, ensuring they receive top-notch support. Respond promptly to customer inquiries via Intercom, adhering to SLA timelines. Troubleshoot and resolve issues, providing clear, user-friendly guidance. Collaborate with the Product and Engineering teams to tackle complex issues and...

  • Customer Support Executive

    12 hours ago

    Remote, India skilora Full time

    **TELECOMMUTE Location: Noida** 2.What is the qualification for this job? 3.What is the hiring Process of this job? 4.This Customer Support Executive is a work from home job? Ans: No ,its not a Work from Home Job. 5.How many job vacancies are opening for the Customer Support Executive position? Ans: There are immediate 1 job openings for Customer...

  • Customer Support Executive

    2 days ago

    Remote, India Marcura Full time

    MarTrust, an Authorized Payment Institution specializing in payment solutions for the maritime industry, is seeking a proactive and detail-oriented Customer Support Executive to provide effective support across operational and commercial processes—playing a key role in ensuring customer satisfaction, supporting company goals, and delivering high-quality...

  • Customer Support Executive

    7 days ago

    Remote, India MTechZilla Full time ₹ 3,50,000 - ₹ 4,50,000 per year

    About UsAt MTechZilla, we are passionate about building innovative tech solutions that empower businesses to thrive in the digital age. We're currently seeking an experienced Customer Support Executive to join our dynamic team.Role OverviewAs a Customer Support Executive, you will be responsible for helping our clients' customers solve their issues...

  • Customer Support Executive

    5 days ago

    Remote, India MTechZilla Full time ₹ 3,50,000 - ₹ 4,00,000 per year

    About UsAt MTechZilla, we are passionate about building innovative tech solutions that empower businesses to thrive in the digital age. We're currently seeking an experienced Customer Support Executive to join our dynamic team.Role OverviewAs a Customer Support Executive, you will be responsible for helping our clients' customers solve their issues...

  • Customer Support Executive

    4 days ago

    Remote, India miko Full time ₹ 10,56,000 - ₹ 15,00,000 per year

    JD for Customer Support Executive -Responsibilities :Communicate with current customers via chat, email, video calls, and phone to nurture and onboard with solving their queries.Work with Technical, Logistics, and other departments to understand the best practices and guide the customer with the correct details.Provide feedback and recommendations to the...

  • Customer Support Executive

    5 days ago

    Remote, India Uttara consultancy Full time ₹ 1,80,000 per year

    We are looking forward Customer support executive with a good communication in Telugu and Hindi. Interested candidates with required skill can send your resume.Job Type: Full-timePay: From ₹15,000.00 per monthWork Location: Remote

  • Customer Support Executive

    2 weeks ago

    Remote, India Shoperies Full time ₹ 3,00,000 - ₹ 3,60,000 per year

    is a growing online retailer for Indian groceries in the greater Seattle area. We bring every day fresh groceries to our customers delivering to 18 different cities in the Seattle area.We are looking to add customer support executives to our team. Customer Support is core to Shoperies service. Our support team ensures that customers have a great experience...

  • Customer Support Executive

    2 days ago

    Remote, India Digital Orbis Creators LLP Full time

    We are looking for Customer Support Executives with fluency in Telugu, Hindi Freshers are welcome Work From Home **Requirements**: 1. Own Laptop 2. Wifi 3. Power Backup at home **Job Types**: Full-time, Fresher Pay: ₹12,000.00 - ₹15,000.00 per month **Benefits**: - Paid sick time - Paid time off - Work from home Work Location: Remote **Speak...

  • Customer Support Executive

    1 week ago

    Remote, India MANAH Wellness Full time

    **JOB DESCRIPTION** **CANDIDATES FROM PUNE ARE PREFERRED** Job Title**:Customer Care Executive** Company: Manah Wellness **Role & Responsibilities**: - Handling customer inquiries: The Customer Care Executive is responsible for answering customer inquiries related to product information, pricing, and any other queries related to clients wellbeing. -...