Customer Support

**What You’ll Be Doing**: Serve as the primary point of contact for Magic users, ensuring they receive top-notch support. Respond promptly to customer inquiries via Intercom, adhering to SLA timelines. Troubleshoot and resolve issues, providing clear, user-friendly guidance. Collaborate with the Product and Engineering teams to tackle complex issues and...

Spinnaker Support provides global enterprise software support, managed services, and project-based consulting to many of the world's most recognized and respected brands. Founded in 2008, our customer focus, business integrity, exacting standards, and depth of expertise have earned us the trust and loyalty of over 1,300 organizations located in 104...

We are seeking a highly motivated and customer-focused individual to join our Customer Support team. As a Customer Support Executive, you will provide exceptional support to our customers, resolving their queries and concerns in a timely and professional manner. Key Responsibilities 2. Provide accurate and timely solutions to customer queries. 3. Resolve...

**Job description** **About us**: Quanteq Solutions is known as a renowned BPO possessing good experience in the industry by offering a quality-focused Inbound and Outbound solution, providing exceptional services and unparalleled customer satisfaction. As part of our dedication to delivering excellence, we are seeking a skilled Customer Disputes Specialist...

**Brevistay is looking for a motivated and experienced Customer Support Executive to join our customer support department. The person will be responsible for driving superior customer support to customers through policies, procedures, and the setting of goals. You will be up-to-date on industry products and trends, and train staff...

Job Title: Subject Matter Expert (SME) - Customer Support **Location**: [Remote] **Job Type**: [Full-time] **Department**: Customer Support / Operations **Reports To**: Customer Support Manager / Director of Operations Job Summary: The Subject Matter Expert (SME) - Customer Support is responsible for providing expert-level knowledge, guidance, and support...

Customer Support AssociateLocation: HyderabadTimings: 10.30 PM to 6.30 AM(IST)Experience: 1-2 yearsThe Customer Support Associate is a hands-on, technical part of the Customer Support team for a junior or entry-level candidate.You'll work closely with the Customer Success Managers to drive resolution of all support issues and ensure customer satisfaction....

**Reports To**: The Customer Support Executive(CSE) will report to Team Leader / Group Leader. **Job Overview**: Customer Support Executives are the face of the organization. The better way they will provide support to our end user, the better retention of clients will be there. Which is why it’s a valuable position in the organization. Customers can face...

Customer Support Associate Location: Hyderabad Timings: 10.30 PM to 6.30 AM(IST) Experience: 1-2 years You’ll work closely with the Customer Success Managers to drive resolution of all support issues and ensure customer satisfaction. You’ll learn the Openprise platform and advance your customer-facing and technical skills. This is an opportunity to...

NOTE: PLEASE READ THE JOB DESCRIPTION BEFORE APPLYING.Position: Customer support or customer happiness engineer.Works & responsibilitiesAnswer questions asked by customers via email.Provide technical help to customers.Help customers to setup application in there hosting.Regular document improvementsIdentify the feature most asked by...