Customer Support Engineer

**What You’ll Be Doing**: Serve as the primary point of contact for Magic users, ensuring they receive top-notch support. Respond promptly to customer inquiries via Intercom, adhering to SLA timelines. Troubleshoot and resolve issues, providing clear, user-friendly guidance. Collaborate with the Product and Engineering teams to tackle complex issues and...

Zimperium is an industry leader in enterprise mobile security, being the first and only company to provide a complete mobile threat defense system that offers real-time, on device world-class protection against both known and unknown next generation of advanced mobile cyberattacks and malware.Our MTD and award-winning machine learning-based engine protects...

**Job Preview: Technical Support Engineer** - **Role**: Technical Support Engineer - **Designation**: Graduate Engineering Trainee - **Work Location**: Mangalore - **Shift**: 9 hours per day, with shift changes every 4 weeks. (4 shifts) **Role Overview**: **Required Qualifications**: - **Education**: BE, BTech, MCA, MTech, BCA, BSc Computers, MSc computers...

Job Preview: Technical Support EngineerRole : Technical Support EngineerDesignation : Graduate Engineering TraineeWork Location: MangaloreShift: 9 hours per day, with shift changes every 4 weeks. (4 shifts)Role Overview:We are looking for a skilled and motivated Technical Support Engineer to join our team, focusing on VPN (Virtual Private Network) / Usenet...

Job Title: Subject Matter Expert (SME) - Customer Support **Location**: [Remote] **Job Type**: [Full-time] **Department**: Customer Support / Operations **Reports To**: Customer Support Manager / Director of Operations Job Summary: The Subject Matter Expert (SME) - Customer Support is responsible for providing expert-level knowledge, guidance, and support...

We are seeking a highly motivated and customer-focused individual to join our Customer Support team. As a Customer Support Executive, you will provide exceptional support to our customers, resolving their queries and concerns in a timely and professional manner. Key Responsibilities 2. Provide accurate and timely solutions to customer queries. 3. Resolve...

**Full Time, Remote, India - Kochi**: Nuventure Connect, an ISO 27001:2022 and SOC 2-certified company leverages deep technology expertise to solve complex business problems, empowering clients worldwide. Our commitment to state-of-the-art technology solutions spans the entire product value chain, helping customers globally. With expertise in engineering,...

**Job Title**: Customer Support Specialist **Location**: Work fom home **Employment Type**: Full-time/Part-time **Job Overview**: We are seeking a dedicated and empathetic Customer Support Specialist to join our team. In this role, you will be the first point of contact for our customers, helping to resolve their issues, answer questions, and ensure a...

**Role: Customer Support Associate** **Exp:1+ Years** **Location: Remote** **ROLES AND Responsibilities**: - Calling active and budding clients, Inbound and Outbound process. - Answering phones and explaining the product and services offered by the company. - Regular following up with the customer. - Contacting existing customers as well as prospective...

**Job Title**: Customer Experience (CX) (Customer Support Engineer) **Years of Experience**:2+ Years **Location**: India, REMOTE **Company**:Nordek **Must Have**:Web3 / BlockChain Industry Exp. **Overview**: **Responsibilities**: - Be the single point of contact for all the assigned products to you for our customers. - Diagnose and troubleshoot...