Events Client Services

2 weeks ago

Bengaluru Karnataka, India Traaexplore Pvt Ltd Full time

**DESIGNATION: Client Servicing Executive -Events**

**Key Responsibility Areas (KRA) - Executive, Client Servicing (Events)**

**1. Client Relationship Management**
- **Understanding client needs and expectations**
- **Building and maintaining strong client relationships**
- **Acting as the primary point of contact**

**2. Event Planning & Coordination**
- **Gathering event requirements and objectives**
- **Coordinating with internal teams (production, creative, accounts, logistics, marketing, etc.)**
- **Creating detailed event plans and timelines**

**3. Budget Management**
- **Helping clients allocate budgets effectively**
- **Providing cost estimates and approvals**
- **Ensuring cost control without compromising quality**

**4. Communication & Reporting**
- Regular updates and progress reports to clients
- Managing approvals and feedback loops
- Addressing client queries and concerns proactively

**5. Vendor & Stakeholder Coordination**
- Managing third-party vendors and suppliers
- Ensuring smooth collaboration among all stakeholders
- Handling contract negotiations and agreements

**6. Problem-Solving & Crisis Management**
- Handling unexpected issues and last-minute changes
- Quick decision-making under pressure
- Ensuring contingency plans are in place

**7. Post-Event Analysis & Feedback**
- Gathering client feedback for improvements
- Conducting event performance reviews
- Maintaining long-term client engagement for future events

**Job Types**: Full-time

**Salary Package**: 3L - 5L per month

**Experience**: 2-4 years of experience in client servicing in the MICE & Events industry

**Working days**: Mon-Sat

**Required Skills**:

- Negotiation and persuasion abilities.
- Excellent presentation skills.
- Ability to multitask and work in a fast-paced environment.
- Knowledge of the MICE industry, including event planning and logistics, is a plus.
- Flexibility to travel for client meetings and industry events as required.
- Strong communication and interpersonal skills

Qualification: Bachelor degree in Business administration, Marketing, hospitality, tourism, Event Management & Master’s in Business Administration (MBA) or a related field can be an added advantage.

**Required Skills**: Leadership Skills, Negotiation Skills, Communication Skills, Time Management ,Detail orientation, Flexibility, Excellent Presentation skills,

**Additional Perks & Special Employee Benefits**
- Monthly Special Benefits for Employees.
- Guaranteed incentives for each file handled every month.
- Recognition & Rewards to encourage productivity.
- The Opportunity to Travel

Pay: ₹25,000.00 - ₹35,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Paid sick time
- Work from home

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

Application Question(s):

- Are you a immediate joiner ,If no when will be your date of joing?
- Have you worked under an company that handles corporate events?
- What is your salary expectation in hand per month?

**Experience**:

- total work: 1 year (required)

Work Location: In person

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