Outbound Sales Representative

1 week ago

Lucknow Uttar Pradesh, India TheDevMasters Full time

**Job Summary**:
**Key Responsibilities**:

- **Outbound Calling**: Make a high volume of outbound calls to potential and existing US customers to promote products or services, generate leads, and close sales.
- **Customer Relationship Management**: Use Salesforce to manage and update customer information, track interactions, and follow up on leads.
- **Connectivity Management**: Ensure reliable internet connectivity using a mobile hotspot to maintain seamless communication with customers and team members.
- **Sales Targets**: Meet or exceed daily, weekly, and monthly sales targets and KPIs.
- **Customer Service**: Address customer inquiries, resolve issues, and provide accurate information about products and services.
- **Reporting**: Generate and analyze sales reports from Salesforce to track performance and identify areas for improvement.
- **Team Collaboration**: Work closely with the sales and marketing teams to develop and implement effective sales strategies.

**Qualifications**:

- **Experience**: Minimum of 2 years of experience in outbound calling or telemarketing, preferably in a US market. Experience with Salesforce is essential.
- **Technical Skills**: Proficiency in using Salesforce for CRM and managing connectivity through a mobile hotspot.
- **Communication Skills**: Excellent verbal and written communication skills in English. Ability to engage and build rapport with customers over the phone.
- **Sales Acumen**: Strong understanding of sales techniques and the ability to close sales effectively.
- **Self-Motivation**: Highly motivated, self-starter with the ability to work independently and as part of a remote team.
- **Problem-Solving**: Ability to handle objections, solve customer issues, and make quick decisions to enhance customer satisfaction.

**Requirements**:

- Availability to work US business hours.
- Familiarity with using VoIP services and other communication tools.

**Benefits**:

- Competitive salary and performance-based bonuses.
- Training and professional development opportunities.
- Collaborative and supportive team culture.

**Job Types**: Full-time, Permanent

Pay: From ₹30,000.00 per month

**Benefits**:

- Health insurance
- Paid time off

Schedule:

- Night shift
- UK shift
- US shift

Supplemental pay types:

- Performance bonus

**Experience**:

- total work: 2 years (preferred)
- Salesforce: 1 year (required)
- hotspot: 1 year (required)
- VoIP: 1 year (preferred)

**Location**:

- Lucknow City, Uttar Pradesh (preferred)

Shift availability:

- Night Shift (required)

Work Location: In person

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