Front Office Executive

1 week ago

Kollam, India Alpha Heal Skin&Hair Clinic Full time

We are looking for a professional and friendly **Front Office Executive** to manage reception duties, handle client interactions, and support administrative tasks. As the first point of contact for our organization, you will play a key role in ensuring smooth office operations and a positive customer experience.

**Key Responsibilities**:

- Greet and welcome visitors, clients, and guests in a warm and professional manner.
- Maintain appointment schedules, bookings, and meeting arrangements.
- Handle check-ins, registrations, and documentation as required.
- Assist in administrative tasks such as data entry, record keeping, and filing.
- Ensure the reception area is well-maintained, organized, and presentable.
- Coordinate with internal departments for smooth office operations.
- Manage courier services, incoming and outgoing mail.
- Address customer concerns and provide basic information about services.
- Follow company protocols for security, confidentiality, and customer service.

**Requirements**:

- Proven experience as a Front Office Executive, Receptionist, or similar role.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficiency in MS Office (Word, Excel,) and office management tools.
- Professional appearance and a customer-focused attitude.
- Ability to handle pressure and work in a fast-paced environment.
- Educational qualification: [Specify, e.g., Bachelor’s degree or diploma in relevant field].

**Preferred Skills**:

- Experience in handling customer service or hospitality-related tasks.
- Knowledge of office equipment like printers, scanners, and telephony systems

Schedule:

- Day shift

Work Location: In person

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