Front Office Executive

17 hours ago

Kollam, India ZEAK US Full time

We are looking for a **Front Office Executive** who will be responsible for providing exceptional customer service at the front desk of our establishment. This role requires an individual with strong communication skills, a professional demeanor, and a passion for hospitality. Experience in the hotel or resort industry is preferred.

**Responsibilities**:

- **Guest Services**: Greet and assist guests with check-in and check-out procedures. Provide information about the hotel or resort’s amenities, services, and local attractions.
- **Customer Support**: Address and resolve any guest concerns or complaints promptly and professionally, ensuring a positive guest experience.
- **Administrative Tasks**: Maintain accurate records of guest information, check-in/check-out times, and payments. Assist with processing payments and handling cash or credit transactions.
- **Collaboration**: Work closely with other departments (housekeeping, food and beverage, etc.) to ensure smooth operation and excellent guest service.
- **Maintain Cleanliness and Organization**: Ensure that the front desk area is tidy, well-organized, and presentable at all times.
- **Safety and Security**: Follow hotel security procedures and ensure the safety of guests and staff.

**Requirements**:

- **Education**: Minimum of a high school diploma or equivalent. A degree or diploma in hotel management or hospitality is a plus.
- **Skills**:

- Excellent communication and interpersonal skills.
- Strong customer service orientation with a focus on guest satisfaction.
- Ability to multitask and handle high-pressure situations.
- Proficiency in using hotel management software and office tools (e.g., MS Office, reservation systems).
- Knowledge of local attractions and the hospitality industry is a plus.
- **Personality**: A professional and approachable demeanor with a passion for working with people.
- **Location**: Based in or willing to relocate to **Kollam, Kerala**.

**Preferred Qualifications**:

- Previous experience in a **hotel or resort** setting.
- Familiarity with front office operations, check-in/check-out processes, and guest management systems.
- Knowledge of additional languages is a plus.

**Benefits**:

- Competitive salary (negotiable based on experience).
- Opportunities for career growth and development in the hospitality industry.
- Friendly and supportive work environment.

Work Location: In person

  • Front Office Executive

    17 hours ago

    Kollam, India Fragrant Nature Kollam Full time

    **Job Title**: Front Office Executive **Department**:Front Office **Reports To**: Front Office Manager **Job Type**: Full-Time **Location**: Fragrant Nature Resort, Kollam **Job Summary**: The Front Office Executive is responsible for overseeing day-to-day operations at the front desk, ensuring seamless guest check-ins and check-outs, handling guest...

  • Front Office Executive

    2 days ago

    Kollam, Kerala, India Lake n River Resort Munroe Island Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Company DescriptionLake n River Resort Munroe Island is surrounded by the scenic Kallada River and Ashtamudi Lake in Kollam, Kerala. The resort is known as the best place for destination weddings, offering a serene and picturesque setting.Role DescriptionThis is a full-time on-site role for a Front Office Executive located in Kollam. The Front Office...

  • Front Office Executive

    2 weeks ago

    Kollam, India Be Max Group of Institutions Full time

    We have an Urgent Opening for Front office Executive for a Public School **Responsibilities and Duties** Greet and welcome guests Answer questions and address complaints Answer all incoming calls and redirect them or keep messages Receive letters, packages etc. and distribute them Prepare outgoing mail by drafting correspondence, securing parcels...

  • Front Office Executive

    6 days ago

    Kollam, India Hotel Seapalace Full time

    Looking for an Front office Executive who is having hotel experience. Shift will be day and night accordingly. **Job Types**: Full-time, Regular / Permanent **Salary**: ₹12,000.00 - ₹14,000.00 per month Schedule: - Night shift - Rotational shift Supplemental pay types: - Yearly bonus **Speak with the employer** +91 8075697207

  • Front Office Executive

    3 weeks ago

    Kollam, KL, IN Fragrant Nature Hotels & Resorts Full time

    Job Title Front Office Executive Department Front Office Reports To Front Office Manager Job Type Full-Time Location Fragrant Nature Resort Kollam Job Summary The Front Office Executive is responsible for overseeing day-to-day operations at the front desk ensuring seamless guest check-ins and check-outs handling guest relations ...

  • Front Office Executive – Enquiry

    2 weeks ago

    Kollam, Kerala, India NAVDEEP PUBLIC SCHOOL Full time ₹ 2,40,000 - ₹ 3,60,000 per year

    Job Title:Front Office Executive – Enquiry & Admission CoordinatorJob Summary:We are seeking an exceptional and highly experienced Front Office Executive to serve as the first point of contact for our school. The ideal candidate will be articulate, persuasive, and warm, with proven experience in handling prospective parents and guiding them smoothly...

  • Front Office Executive

    17 hours ago

    Kollam, India SOLAR CONNECT Full time

    **Company: SOLAR CONNECT** **Location: Kollam** **Job Summary**: **Key Responsibilities:1. Front Desk Management**: - Greet and welcome visitors, clients, and vendors in a courteous and professional manner. - Answer, screen, and forward incoming phone calls while providing accurate information. - Maintain a tidy and presentable reception area. **2....

  • Front Office Associate

    17 hours ago

    Kollam, India Fragrant Nature Kollam Full time

    **Job Title**: Front Office Associate **Department**: Front Office **Reports To**: Front Office Supervisor / Front Office Manager **Location**: Fragrant Nature Resort, Kollam **Job Type**: Full-Time **Job Summary**: The Front Office Associate is the first point of contact for guests and plays a key role in delivering excellent customer service. They are...

  • Gsa - Front Office

    17 hours ago

    Kollam, India Fragrant Nature Kollam Full time

    **Job Title**:Front Office - Guest Service Associate (GSA) **Department**: Front Office **Reports To**: Front Office Supervisor / Front Office Manager **Job Type**: Full-Time **Location**: Fragrant Nature Resort, Kollam **Job Summary**: The Front Office Guest Service Associate (GSA) is the first point of contact for guests and plays a crucial role in...

  • Executive - Front Office & Billing

    2 weeks ago

    Kollam, India MEDITRINA HOSPITAL Full time

    **Key Responsibilities**: - Perform **Outpatient (OP) Registration** for new and returning patients accurately. - Handle **OP billing**, ensure proper billing procedures, and generate receipts. - Provide support and guidance to patients and visitors at the front desk. - Handle **cash transactions**, ensure accurate record-keeping and submit daily reports. -...