Front Office Associate
19 hours ago
**Job Title**: Front Office Associate
**Department**: Front Office
**Reports To**: Front Office Supervisor / Front Office Manager
**Location**: Fragrant Nature Resort, Kollam
**Job Type**: Full-Time
**Job Summary**:
The Front Office Associate is the first point of contact for guests and plays a key role in delivering excellent customer service. They are responsible for handling check-ins, check-outs, reservations, guest queries, and ensuring smooth day-to-day front office operations.
**Key Responsibilities**:
- Greet guests warmly upon arrival and provide a seamless check-in/check-out experience.
- Assign rooms and issue room keys.
- Handle guest requests and complaints with professionalism and efficiency.
- Coordinate with housekeeping and other departments for smooth operations.
- Maintain accurate guest records and update information in the PMS (Property Management System).
- Handle payments, billing, and maintain cash register balance.
- Ensure the lobby and front desk area are clean and presentable at all times.
- Provide information about hotel facilities, services, local attractions, and transportation.
- Maintain confidentiality of guest information and hotel data.
Pay: ₹13,000.00 - ₹15,000.00 per month
**Benefits**:
- Food provided
- Provident Fund
Schedule:
- Rotational shift
Work Location: In person
-
Front Office Associate
3 weeks ago
Kollam, KL, IN Fragrant Nature Hotels & Resorts Full timeJob Title Front Office Associate Department Front Office Reports To Front Office Supervisor Front Office Manager Location Fragrant Nature Resort Kollam Job Type Full-Time Job Summary The Front Office Associate is the first point of contact for guests and plays a key role in delivering excellent customer service They are...
-
Gsa - Front Office
19 hours ago
Kollam, India Fragrant Nature Kollam Full time**Job Title**:Front Office - Guest Service Associate (GSA) **Department**: Front Office **Reports To**: Front Office Supervisor / Front Office Manager **Job Type**: Full-Time **Location**: Fragrant Nature Resort, Kollam **Job Summary**: The Front Office Guest Service Associate (GSA) is the first point of contact for guests and plays a crucial role in...
-
Front Desk Associate
19 hours ago
Kollam, India Fragrant Nature Kollam Full time**Job Title**: Front Desk Associate **Department**: Front Office **Reports To**: Front Office Supervisor / Front Office Manager **Job Type**: Full-Time **Location**: Fragrant Nature Resort, Kollam. **Job Summary**: The Front Desk Associate is the face of the hotel and plays a crucial role in creating a welcoming and professional first impression. This...
-
Front Office Executive
19 hours ago
Kollam, India Fragrant Nature Kollam Full time**Job Title**: Front Office Executive **Department**:Front Office **Reports To**: Front Office Manager **Job Type**: Full-Time **Location**: Fragrant Nature Resort, Kollam **Job Summary**: The Front Office Executive is responsible for overseeing day-to-day operations at the front desk, ensuring seamless guest check-ins and check-outs, handling guest...
-
Front Office Supervisor
5 days ago
Kollam, Kerala, India Fragrant Nature Resort Full timeKey Responsibilities:Supervise and support the Front Office team in day-to-day operations including check-in, check-out, reservations, and guest inquiries.Ensure that all front desk procedures and service standards are followed consistently.Handle guest complaints and special requests promptly and efficiently, ensuring guest satisfaction.Monitor room...
-
Front Office Supervisor
1 week ago
Kollam, Kerala, India Fragrant Nature Resort Full time ₹ 2,40,000 - ₹ 2,76,000 per yearKey Responsibilities:Supervise and coordinate daily activities of the Front Office team, including Reception, Guest Relations, Bell Desk, and Reservations.Ensure smooth guest check-in and check-out experiences with attention to detail and personalized service.Handle guest complaints, requests, and feedback professionally and promptly.Train, guide, and...
-
Front Office Supervisor
6 days ago
Kollam, India Fragrant Nature Resort Full time**Key Responsibilities**: - Supervise and support the Front Office team in day-to-day operations including check-in, check-out, reservations, and guest inquiries. - Ensure that all front desk procedures and service standards are followed consistently. - Handle guest complaints and special requests promptly and efficiently, ensuring guest satisfaction. -...
-
Front Office Executive
3 weeks ago
Kollam, KL, IN Fragrant Nature Hotels & Resorts Full timeJob Title Front Office Executive Department Front Office Reports To Front Office Manager Job Type Full-Time Location Fragrant Nature Resort Kollam Job Summary The Front Office Executive is responsible for overseeing day-to-day operations at the front desk ensuring seamless guest check-ins and check-outs handling guest relations ...
-
Front Office Executive
2 days ago
Kollam, Kerala, India Lake n River Resort Munroe Island Full time ₹ 1,04,000 - ₹ 1,30,878 per yearCompany DescriptionLake n River Resort Munroe Island is surrounded by the scenic Kallada River and Ashtamudi Lake in Kollam, Kerala. The resort is known as the best place for destination weddings, offering a serene and picturesque setting.Role DescriptionThis is a full-time on-site role for a Front Office Executive located in Kollam. The Front Office...
-
High Salary: Gsa
3 weeks ago
Kollam, KL, IN Fragrant Nature Hotels & Resorts Full timeJob Title Front Office - Guest Service Associate GSA Department Front Office Reports To Front Office Supervisor Front Office Manager Job Type Full-Time Location Fragrant Nature Resort Kollam Job Summary The Front Office Guest Service Associate GSA is the first point of contact for guests and plays a crucial role in delivering a...