Front Office Supervisor
2 days ago
Key Responsibilities:
- Supervise front desk activities, including guest arrivals, departures, and room assignments.
 - Ensure efficient handling of guest requests, inquiries, and complaints.
 - Support and train front office associates in guest service standards and operational procedures.
 - Coordinate with housekeeping and other departments for smooth room operations.
 - Monitor cash handling, billing, and guest folios for accuracy.
 - Maintain front desk logs, reports, and shift checklists.
 - Ensure a welcoming and professional atmosphere at all times.
 - Handle VIP arrivals, special requests, and group check-ins/check-outs.
 - Ensure adherence to resort SOPs, grooming standards, and safety policies.
 - Assist the Front Office Manager in daily reports and performance monitoring.
 
Job Type: Permanent
Pay: ₹20, ₹22,816.05 per month
Benefits:
- Food provided
 
Ability to commute/relocate:
- Kollam, Kerala: Reliably commute or planning to relocate before starting work (Preferred)
 
Application Question(s):
- How many years of experience do you have in Hotels or Resorts?
 - Do you have any experience in Hotels or Resorts?
 
Location:
- Kollam, Kerala (Preferred)
 
Work Location: In person
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