Channel Partner Relationship Executive

2 days ago


Gorwa Vadodara Gujarat, India SmartNode Full time

**Role Purpose**

To build and strengthen relationships with channel partners, architects, builders, and system integrators. Ensure smooth onboarding, training, ERP adoption, and business support while driving customer satisfaction and regional growth for **Smart Node**.

**Key Responsibilities**
- Onboard and manage channel partners, architects, and builders
- Provide product training, demos, and project documentation support
- Assist partners in ERP usage, order placement, and sample processes
- Identify and develop new partner opportunities in the region
- Collect competitor and pricing intelligence
- Act as the single point of contact for resolving partner/customer queries
- Maintain CRM records and submit timely reports

**Key KPIs**
- Partner onboarding per quarter
- Number of training/workshops conducted
- ERP adoption and documentation compliance
- Sample-to-order conversion rate
- Customer/partner satisfaction feedback
- Timely CRM updates and reporting

**Required Skills & Qualifications**
- Bachelor’s degree in Business, Engineering, or related field
- 0-2 years of B2B client management or channel partner handling experience (Automation/IoT preferred)
- Strong communication and presentation skills
- Knowledge of CRM tools, MS Office, and digital communication
- Problem-solving mindset with a customer-first attitude

**Why Join Smart Node?**
- Work in an innovative smart automation company
- Opportunity to build industry connections with architects, builders, and integrators
- Exposure to premium projects and advanced IoT solutions
- Learning-oriented culture with room for career growth

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹22,000.00 per month

Work Location: In person


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