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Inbound Sales Executive

3 weeks ago

Coimbatore Tamil Nadu, India Org Linked Full time

**Job Title: Inbound Sales Representative - Construction Industry**

**Location: Coimbatore**

**Employment Type: Full-Time**

**Job Summary**:
This role is critical in building strong relationships with prospective clients, improving the customer experience, and driving revenue growth through efficient lead conversion.

**Key Responsibilities**:

- Qualify leads and assess customer requirements to recommend suitable construction services or solutions.
- Provide information about pricing, timelines, materials, and construction processes.
- Maintain up-to-date knowledge of company offerings including residential, commercial, or infrastructure-related services.
- Coordinate with estimators, project managers, and technical teams to deliver accurate information to clients.
- Maintain detailed records of client interactions and update the CRM system with lead and sales information.
- Follow up with potential customers to move leads through the sales pipeline.
- Collaborate with marketing and business development to support campaigns and promotions.
- Prepare quotations or proposals and support clients through the decision-making process.
- Meet or exceed monthly and quarterly inbound sales targets.

**Qualifications**:

- Bachelor’s degree.
- 1-3 years of sales or customer service experience; experience in the construction or building materials industry is a plus.
- Strong verbal and written communication skills.
- Ability to understand and discuss technical details of construction services and solutions.
- Proficient in CRM software, Microsoft Office Suite, and sales tracking tools.
- Customer-oriented with a problem-solving attitude.
- Highly organized and able to manage multiple inquiries simultaneously.

Work Location: In person