
Inbound Call Executive-freshers
2 days ago
**Job description**
**Job Title**: Inbound Call Executive-Freshers
**Location**: Chennai
**Industry**: Food Products (Import/Export)
**Experience**: Fresher
**Key Responsibilities**:
- Make outbound calls to prospective clients and existing customers to promote our food product offerings.
- Handle inbound customer queries effectively and efficiently.
- Explain product features, benefits, and pricing to customers.
- Follow up on leads and maintain a high conversion rate.
- Maintain customer database and update records accurately.
- Coordinate with the sales and logistics team to ensure smooth order processing.
- Achieve daily/weekly/monthly call and conversion targets.
- Handle customer complaints and provide appropriate solutions promptly.
**Requirements**:
- Bachelor's degree in any discipline.
- Excellent verbal communication skills in English(Fluent) and Tamil.
- Good persuasion and negotiation skills.
- Ability to work independently and in a team.
- Proficiency in MS Office and CRM tools.
**What We Offer**:
- Competitive salary based on experience.
- Performance-based incentives.
- Supportive work environment and opportunities for career growth.
- Exposure to international markets and clients.
Work Location: In person
Work Location: In person
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