Inbound Sales Representative

7 days ago

Chennai Tamil Nadu, India Finotive solutions Full time

**Designation**:Inbound Sales Representative

**Function**:Sales

**Work Location**:Chennai **Reporting to**:Sales Manager **Goals & Deliverables**:

- **Lead Conversion**:Effectively convert inbound leads into customers by understanding their needs and presenting suitable solutions.
- **Customer Relationship Management**:Build and maintain strong relationships with potential and existing customers to foster loyalty and repeat business.
- **Sales Targets**:Achieve individual and team sales targets through proactive engagement and effective sales techniques.

**Responsibilities**:

- **Lead Qualification**:
○ Qualify leads based on predefined criteria and identify opportunities for upselling or cross-selling.
- **Product Knowledge**:
○ Maintain a deep understanding of AIWO's products and services to effectively address customer needs.

○ Provide accurate and detailed information to potential customers, guiding them through the decision-making process.
- **Sales Process Management**:
○ Utilize CRM tools to track interactions, manage leads, and update customer information.

○ Collaborate with the sales team to align strategies and share insights for continuous improvement.
- **Performance Reporting**:
○ Regularly report on sales activities, progress towards targets, and customer feedback to management.

**Personality Traits We Expect**:

- **Excellent Communicator**:Ability to articulate ideas clearly and listen actively to understand customer needs.
- **Empathetic**:Demonstrates understanding and patience when addressing customer concerns.
- **Goal-Oriented**:Driven to meet and exceed sales targets with a proactive approach.
- **Adaptable**:Flexible in adjusting to changing customer needs and market conditions.
- **Team Player**:Collaborates effectively with colleagues to achieve common goals.

**Skills & Expertise Required**:

- **Sales Experience**:Previous experience in sales, particularly in handling inbound leads, is preferred.
- **Communication Skills**:Strong verbal and written communication abilities.
- **CRM Proficiency**:Familiarity with CRM systems to manage customer interactions and data.
- **Product Knowledge**:Willingness to learn and stay updated on product offerings and industry trends.
- **Problem-Solving**:Ability to address customer objections and find suitable solutions.

**Qualifications**:

- **Educational Background**:Bachelor’s degree in Business, Marketing, or a related field.
- **Experience**:0-2 years of experience in sales or customer service roles.
- **Technical Skills**:Basic proficiency in Microsoft Office Suite; experience with CRM software is a plus.

**Compensation**:

- **Salary**:₹2,50,000 - ₹4,00,000 per annum, commensurate with experience and qualifications.
- **Incentives**:Performance-based incentives and bonuses.
- **Benefits**:Health insurance, paid time off, and opportunities for professional development.

**Who Will Not Be a Good Fit**:

- Individuals who prefer outbound sales roles or proactive lead generation.
- Those who are uncomfortable with technology or unwilling to learn new software tools.

**Job Types**: Full-time, Permanent

Pay: From ₹250,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

Work Location: In person

**Speak with the employer**
+91 8122455983

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